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Thread: phantom order and delivery question

  1. #1
    S1L3NT danroyle's Avatar
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    phantom order and delivery question

    close post please moderatos been sorted


    hi i placed an order this morning with my account email address
    (removed.. david)

    i will put no other details for security reasons i ordered 3 items

    LN16080 256 mb gainward bliss golden sample 7900GS £125.48
    (excellent price by the way)
    LN8654 creative itrigue 3400 2.1 speakers £39
    were in stock when i ordered now out of stock
    LN13691 CREATIVE LABS 8133u broadband blaster router £15

    but i recieved no order confirmation and when i check my account the order is not there i placed it at 10.30am

    secondly i was of the impression that you can get next day delivery from scan but i have ordered twice and it always comes up as delivery 2 days after purchase any ideas why


    cheersfor your help
    Last edited by danroyle; 13-10-2006 at 07:37 PM.

  2. #2
    Moderator DavidM's Avatar
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    The service is next day. Next day from point of despatch.

    Was this an outright payment, or a finance order?

  3. #3
    S1L3NT danroyle's Avatar
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    outright payment with credit card it all went through as it should have but the order just seems to have disappeared


    also incidentally i on the today only the gfx card says £119 but when you order it it comes in at £125
    Last edited by danroyle; 13-10-2006 at 07:10 PM.

  4. #4
    Moderator DavidM's Avatar
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    I've answered the message you sent via our website.

  5. #5
    Moderator DavidM's Avatar
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    The graphic card will only come at the offer price, if you order it on Today Only.

  6. #6
    S1L3NT danroyle's Avatar
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      • Intel Core I7 4720HQ
      • Memory:
      • 8GB
      • Storage:
      • 128GB SSD +1tb HDD
      • Graphics card(s):
      • Geforce Gtx960m
      • PSU:
      • N/A
      • Case:
      • N/A
      • Operating System:
      • WINDOWS 10 64bit
      • Monitor(s):
      • 15.6" IPS
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    sweet cheers am gonna reorder the bits

    thanks for helping so quickly

    so much better than a certain company i used to use mention no names but my mate in in there css clan thing tag OCUK

  7. #7
    Moderator DavidM's Avatar
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    No problem - glad I could help

  8. #8
    S1L3NT danroyle's Avatar
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    • danroyle's system
      • Motherboard:
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      • CPU:
      • Intel Core I7 4720HQ
      • Memory:
      • 8GB
      • Storage:
      • 128GB SSD +1tb HDD
      • Graphics card(s):
      • Geforce Gtx960m
      • PSU:
      • N/A
      • Case:
      • N/A
      • Operating System:
      • WINDOWS 10 64bit
      • Monitor(s):
      • 15.6" IPS
      • Internet:
      • BT Fibre
    Quote Originally Posted by DavidM View Post
    No problem - glad I could help
    REALLY FUNNY STORY put my credit card details in this morning clicked ok then page came up that i thought was the online receipt

    turns out i missed the rather large green button that says

    CONFIRM ORDER

    all sorted now though cheers

  9. #9
    S1L3NT danroyle's Avatar
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    • danroyle's system
      • Motherboard:
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      • CPU:
      • Intel Core I7 4720HQ
      • Memory:
      • 8GB
      • Storage:
      • 128GB SSD +1tb HDD
      • Graphics card(s):
      • Geforce Gtx960m
      • PSU:
      • N/A
      • Case:
      • N/A
      • Operating System:
      • WINDOWS 10 64bit
      • Monitor(s):
      • 15.6" IPS
      • Internet:
      • BT Fibre
    cheers for sorting the refund on teh difference will give great review on hexus trust for your help

  10. #10
    Moderator DavidM's Avatar
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    Glad I could help.

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