phantom order and delivery question

[danroyle]

close post please moderatos been sorted


hi i placed an order this morning with my account email address
(removed.. david)

i will put no other details for security reasons i ordered 3 items

LN16080 256 mb gainward bliss golden sample 7900GS £125.48
(excellent price by the way)
LN8654 creative itrigue 3400 2.1 speakers £39
were in stock when i ordered now out of stock
LN13691 CREATIVE LABS 8133u broadband blaster router £15

but i recieved no order confirmation and when i check my account the order is not there i placed it at 10.30am

secondly i was of the impression that you can get next day delivery from scan but i have ordered twice and it always comes up as delivery 2 days after purchase any ideas why


cheersfor your help

[DavidM]

The service is next day. Next day from point of despatch.

Was this an outright payment, or a finance order?

[danroyle]

outright payment with credit card it all went through as it should have but the order just seems to have disappeared


also incidentally i on the today only the gfx card says £119 but when you order it it comes in at £125

[DavidM]

I've answered the message you sent via our website.

[DavidM]

The graphic card will only come at the offer price, if you order it on Today Only.

[danroyle]

sweet cheers am gonna reorder the bits

thanks for helping so quickly

so much better than a certain company i used to use mention no names but my mate in in there css clan thing tag OCUK

[DavidM]

No problem - glad I could help

[danroyle]

No problem - glad I could help

REALLY FUNNY STORY put my credit card details in this morning clicked ok then page came up that i thought was the online receipt

turns out i missed the rather large green button that says

CONFIRM ORDER

all sorted now though cheers

[danroyle]

cheers for sorting the refund on teh difference will give great review on hexus trust for your help

[DavidM]

Glad I could help.