FAO Lee @ Scan

[Breezey]

hi,

i was wondering if u can sort somthing out for me as it seems it has not been sorted, anyway i bought 2 dvd-rws from scan 6 months ago and i thought both of them had failed so i RMAed them, but it turns out that it was the disc i was using causing one drive not to read the disc, the other drive will not eject and i belive you tested it and reported it to have no faults when i have the drive infront of me here plugged into my system and it will not eject, i have sent an email to scan about it as i have had the drives sent back to me, why would i have RMAed the drives if they are working?

Also my RMA number is 145760

and just to confirm i did not want black and got silver, i have recently changed my case to black from silver which has nothing to do with me RMAing the drives


and here is a screenshot of the tracking page

[Lee H]

Sorry for any issues caused by this, but this is not myself, but yet another Lee in the technical department.

As such I'll get the relevant department to look into this.

[Breezey]

Thankyou

[Chris P]

Breezey

Your query has been forwarded to the relevant dept

Your post has been deleted: Please re-post using language suitable for this forum.

Many Thanks

[wesleyaldred]

Breezey

Please accept my sincere apologies for the mix up with the testing department, I have arranged for a collegue to issue you a new RMA and arrange for City Link to come and collect the parcel.

[Breezey]

Thank you wesley