Need to cancel an order from today

**BigBry** · 10-12-2006, 08:05 PM

I've placed 2 orders this afternoon. The earlier one (just RAM on it's own) needs to be cancelled please. I didn't take a note of the invoice number, sorry.

I've also placed a second order today (ending 003 with RAM and USB pendrives) which is correct and should not be cancelled or altered.

Thanks.

**BigBry** · 11-12-2006, 06:33 PM

Looks like you've already sent the order I don't want (it wasn't supposed to ship this early). Do I just refuse it?

Thanks.

**DavidM** · 11-12-2006, 07:10 PM

Yes, that would be the best thing.

I've logged the details on the Customer Services support section for you as well... I'd generally recommend doing this as well for cancellations.

**BigBry** · 11-12-2006, 07:26 PM

Thanks David, I normally would, however the speed of the order and the fact I didn't have phone or internet access all day was against me.

On my order ending 003 it looks like the USB pen drive is out of stock. If that's the case can I swap it for any similar 1gb drive at the same or cheaper cost please (like LN8153 at £8.81 in todays offers).

Thanks.

**BigBry** · 12-12-2006, 08:36 AM

Morning bump since I'm phone/PC less during the day again today.

Thanks.

**Chris P** · 12-12-2006, 12:33 PM

BigBry

David has amended the order for you to the LN 8153

Regards

**DavidM** · 12-12-2006, 12:54 PM

Yes, sorry I didn't get chance to post about the change last night... but it was running rather late...

**BigBry** · 12-12-2006, 08:18 PM

Stunning! It's shipped tonight too, thanks.

Just a further query please. I just put in a new order including the Hauppauge 150 card (ending 810) and see it's out of stock. Any update on the info on the webpage please? LN8758.

Thanks

**DavidM** · 12-12-2006, 08:27 PM

LN8758 - on order - and due in a matter of days.

**BigBry** · 13-12-2006, 08:19 AM

David, thanks again.

Upon reflection can you remove item LN8758 from my order ending 810 and I'll order it separately please.

Thanks.

**BigBry** · 13-12-2006, 07:09 PM

Bump

**DavidM** · 13-12-2006, 07:20 PM

Ammended as requested - sorry didn't get chance to reply earlier.

**BigBry** · 13-12-2006, 07:40 PM

David, smashing, thanks again. It hopefully will ship shortly now?

**DavidM** · 13-12-2006, 08:38 PM

I'm hoping that you should get a nice email very shortly...

**BigBry** · 14-12-2006, 08:25 AM

Oh, I certainly did, thanks! Now all I need is some more hours in the day to put that unit together, got any on Today Only?

**DavidM** · 14-12-2006, 10:28 AM

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