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Thread: How do I change order.

  1. #1
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    How do I change order.

    I just got a message from a member of scan staff letting me know that my memory selected was no longer in stock but if i p[icked somemore then it would still get to me by xmas. How do i change an order.. It doesnt seem obvious to me. Do i buy some more and the original wont be taken from my account or is there an ammend option.. thanks

  2. #2
    Moderator DavidM's Avatar
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    If you received an email, simply reply back with the details of the change.

    Otherwise - go to the support link at the top of this page (http://web6.scan.co.uk/Support/index.asp) and log a customer services query using the invoice number for the order.

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    Alright well can you help me please, i got a message on here saying that ...

    The Corsair memory 1 x CV/DDR2/1GB/240PIN Cors VS 1GB DDR2 240PIN CL4 is currently out of stock on order E800557.If you could change this for an alternative I can have both orders despatched today / tomorrow for you..

    I have chosen 1Gb (2X512Mb) Corsair Value Select, DDR2 PC5300 (667), 240 Pin, Non-ECC Unbuffered, CAS 5-5-5-15 ..LN10405 Its about 10pounds more can you please sort this out for me so it goes out tommorrow or do you need all my card details again? I really need this order for xmas... any help would be great!!

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    Moderator DavidM's Avatar
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    Can you reply to the email you where sent, or use the link in my previous post and register your order change.

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    Yeah i didnt get an email and that link is down.

  6. #6
    Moderator DavidM's Avatar
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    It'll be sorted in about 5 mins tops... just some updates near completion

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