Brought with http://www.advancetec.co.uk? Views Please!

[UseItNow]

As the thread title suggests, I was wondering if any of you fellow Hexites had used AdvanceTec to purchase something. As a result how have your purchases gone with them, finally, if you have had to RMA, how did things pan out then?

Thanks, all views/opinions appreciated.

[Blitzen]

I have looked at them a few times but they seem a fair bit more expensive than most.

[jbloggs]

I bought an Asus P5K WS of them some time ago, however I couldn't get my Areca PCI-X SATA RAID card to work in its PCI-X slot, so sent it back under the 7 day Distance Selling Regulations however initially they said that I couldn't return it, however after I kicked up a bit of a fuss (to say the least), they apologised and I was able to return it, but they knocked off 25% of the refund for a "restocking fee" which I was not very happy about, althought it is stated in their Terms and Conditions.

I did use them again (because I couldn't find this processor anywhere else at that price) and bought an Intel E8400 processor for £131 (delivered), this worked out fine.

[Blitzen]

I bought an Asus P5K WS of them some time ago, however I couldn't get my Areca PCI-X SATA RAID card to work in its PCI-X slot, so sent it back under the 7 day Distance Selling Regulations however initially they said that I couldn't return it, however after I kicked up a bit of a fuss (to say the least), they apologised and I was able to return it, but they knocked off 25% of the refund for a "restocking fee" which I was not very happy about, althought it is stated in their Terms and Conditions.

I did use them again (because I couldn't find this processor anywhere else at that price) and bought an Intel E8400 processor for £131 (delivered), this worked out fine.

25% is a total con.
I definitely wouldnt use them if their servie is that shabby.

By the sounds of it, they even try it on with the legal stuff.

[UseItNow]

Thank you, mates.

[Agent]

I bought an Asus P5K WS of them some time ago, however I couldn't get my Areca PCI-X SATA RAID card to work in its PCI-X slot, so sent it back under the 7 day Distance Selling Regulations however initially they said that I couldn't return it, however after I kicked up a bit of a fuss (to say the least), they apologised and I was able to return it, but they knocked off 25% of the refund for a "restocking fee" which I was not very happy about, althought it is stated in their Terms and Conditions.

I did use them again (because I couldn't find this processor anywhere else at that price) and bought an Intel E8400 processor for £131 (delivered), this worked out fine.

Restocking fee is illegal under the DSR.

[UseItNow]

Restocking fee is illegal under the DSR.

Huh? I'll stay clear of these folks, thanks everyone for your feedback.
Shame as they seem to do certain items reasonably priced that I was after which are a bit difficult to get a hold of here.

[Agent]

Huh? I'll stay clear of these folks, thanks everyone for your feedback.
Shame as they seem to do certain items reasonably priced that I was after which are a bit difficult to get a hold of here.

but they knocked off 25% of the refund for a "restocking fee" which I was not very happy about, althought it is stated in their Terms and Conditions.

The DSA does not allow a restocking fee for returned items. It's illegal to do so.

[jbloggs]

The DSA does not allow a restocking fee for returned items. It's illegal to do so.

Number 9....

[Mithrandir]

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