URGENT help, Outlook taking AGES to load....

[nichomach]

...hmm dunno where the pst files are stored, i guess its safe to assume its on the server as its on exchange...do you think the offline / online thing is correct as i don't wanna go over there and look stupid again

and.. using Office 2003 so a lot has changed... is it a simple offline / online button or something ?

As Moby says, there's no PST files in Exchange so long as the user is using the Exchange Information Store, which by default she will be, except for archives and exports. There IS an OST, but in practice you don't need to go looking for that, just follow the instructions above for manual compaction.

For Outlook 2003 Online/Offline, see my note above.

[Snow-Munki]

thanks...

think i'll print out this and take it with me on monday

thanks very much again for all your help, i'll report back later !

[nichomach]

I hope it works out - remember to do the manual compression thing at the end!

[Snow-Munki]

Monday morning here now

will go over to the client later this afternoon probably so just to sum up basically:

change folders to online only mode

compress offline storage.

that's it then... have printed out the stuff you wrote earlier..

thanks very much again