In the process of trying to download the 2.00.16 beta firmware for the N5200Pro, I discovered that essentially all files dated after Feb 4 are missing from the downloads section of Thecus' website. Not just the 5200 - all file types for all products.
I logged a ticket with US support asking them to send me the file, and got a less than helpful response saying that they would ask website support to look into it.
As a new Thecus user, how long should I expect it to take to get a response to this issue?
Any way to get response over the weekend? (I need the firmware in order to recognize Hitachi 7K1000.B drives after a cold boot).
Thanks!