N7700 Can't add third RAID group - help!

[witenoize]

I have an N7700 with two existing RAID groups, configured as:

1 - JBOD single drive, master RAID group
2,3,4,5,6 - RAID 10 with hot spare, iSCSI target
7 - empty

I am trying to add a drive into slot 7 and create another JBOD raid group, but after I click "create" on the raid info page, the system lets me select the drive as "used", but shows all RAID type configuration options as grayed-out.

I initially tried with a WD20EADS 2Tb drive (I know this isnt officially supported yet), and then again with another 300gb drive which I had previous used to build a test RAID group. Same problem.

I am running firmware 3.00.07a.

Thanks!

[Thecus - Ivan]

Dear witenoize,

It looks like you have already used all 7 Hdd bays.

1 - JBOD single drive, master RAID group
2,3,4,5,6 - RAID 10 with hot spare, iSCSI target

Please provide me with a screen shot for better assistance.
_____________________________

Official Thecus Support Representative

[witenoize]

The N7700 has seven drive bays - I am trying to create a single-drive JBOD RAID group in the currently empty seventh bay. The N7700 specs say that it should be able to support three RAID groups. I currently have two.

I would attach an image to show you the create raid interface and the gray-ed out buttons, but it appears that the attachment functionality has been disabled for this forum. Let me know if there is some other way to get you the screen grab.

[witenoize]

I need to submit some posts to be able to post links.

[witenoize]

Post #4

[witenoize]

post #5

[witenoize]

This is the image from the control panel:

[witenoize]

FYI - Thecus has responded to my original support request - they have verified that this is a bug in the firmware and they are working on it. Quickly, I hope...