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Thread: RMA Query

  1. #1
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    • Flawless101's system
      • Motherboard:
      • Gigabyte DQ6
      • CPU:
      • Q6600 @ 3.2ghz
      • Memory:
      • CorsairTwinX XMS3 DDR3 x 4gb
      • Storage:
      • Samsung 500gb
      • Graphics card(s):
      • Nvidia 8800GT
      • PSU:
      • Corsair 650W
      • Case:
      • Coolermaster 690
      • Operating System:
      • Vista 64bit
      • Monitor(s):
      • Samsung SyncMaster 223bw
      • Internet:
      • BT - 3Mb/s

    RMA Query

    I sent some RAM for RMA. I checked the status of it online, yet it has not been updated in 5 days with any other information other than to say that the parts have been received.

    Defective Parts Received on: 10/17/2008
    * NOTE: it may take up to 24 hours for this date to be updated after arrival at Corsair
    Part Number Received: N/A
    Quantity Received: N/A
    RMA Replacement Parts Ship Date: N/A
    Replacement Part Number: N/A
    Replacement Part Quantity: N/A
    Replacement Shipping Method: N/A
    Replacement Shipping Tracking Number: N/A
    I'm curious if emailing corsair will do any good to find out any the status of the RMA?

    Thanks

  2. #2
    Registered User Yellowbeard's Avatar
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    Re: RMA Query

    Please be patient. 2 of the days you mentioned are not work days as this status will not be updated over a weekend.

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