Returns Query

[wja96]

Hi,

I ordered some fans and you have sent the wrong ones. I telephoned and I was told to fill out a form and send them back, after which I would be given an RMA number, but your terms and conditions of sale state that you won't take any responsibility for anything returned without an RMA number - which is it?

Also - how do I claim back the cost of returning the wrong fans?

Thanks.

[gabbadude]

I read on another thread that this also happened to someone else.

hmmm...

[wja96]

Anybody from YoyoTech out there?

[YOYOtech - Kul]

Hi
Do apologize with the delay getting back to you
in the rma number section, please put your invoice number and send the goods back to us, and will action your return asap
Regards
Kul