First Order with YOYOtech

[GFiSH]

Hi,

I placed an order at around 13:00 this afternoon and I received a confirmation email, within that email I noticed this:

Thank you for placing an order. Your order has been saved in our database. Please wait for another email for payment confirmation. If you dont receive that email in next 10 mins, please give us call at 08700 27 11 26.

I have not received a payment confirmation email and have tried to call you a couple times but the phone just rings.

Do I need to keep trying or can someone help me sort it out on the forums?

I've not used YOYOtech before so I am not sure if this is something that normally happens, or if there is a problem with my order.

[YOYOtech - Mark]

hi there, thanks for placing an order with us....
we do answer phones - but at moment are very busy and sometimes are unable to answer the phone everytime - but we do our best......
if you would like to email me at :
orders@yoyotech.co.uk
i will be able to help you out with your order....
thanks
mark

[GFiSH]

Managed to get through first thing this morning. All sorted now, thank you!

[YOYOtech - Kul]

Hi
Good to hear its all sorted

Kul

[GFiSH]

Just got delivered. Thanks for a prompt service!!

[YOYOtech - Mark]

no problems - happy to help

mark