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Thread: BSOD - Driver

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    • silvercue's system
      • Motherboard:
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    BSOD - Driver

    Hi - I have started getting BSOD when running apps.



    BSOD Suggests driver issue. The error messge is:

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    also mentions ugura at the end of message

    I have uninstalled uguru now and still get the error.

    My Nvidia 8800 gts has the latest drivers (8.17.12.5721) (Vista 64 bit) - I am wondering if they could be the cause, but i don;t have the previuous drivers to roll back to.

    Any ideas how to decipher the code. I have latest Windows patches and have not installed any new hardware. I did reset the BIOS recently as system would not boot (power would only come on for a second).

    Strangely i seem to lose some settings like desktop resolution and web pages dont remember my passwords after the crashes.

    The memory.dmp file (converted to word) has this in it [I have cut stuff out that repeats] - again mentions uguru.

    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Complete Dump File: Full address space is available
    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path. *
    * Use .symfix to have the debugger choose a symbol path. *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
    Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 6002.18209.amd64fre.vistasp2_gdr.100218-0019
    Machine Name:
    Kernel base = 0xfffff800`01e61000 PsLoadedModuleList = 0xfffff800`02025dd0
    Debug session time: Sun Jul 18 15:56:23.310 2010 (UTC + 1:00)
    System Uptime: 0 days 0:48:16.114
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..............
    Loading User Symbols
    Unable to read LDR_DATA_TABLE_ENTRY at 00000000`00242750 - NTSTATUS 0xC0000147

    Loading unloaded module list
    .......
    WARNING: .reload failed, module list may be incomplete
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck D1, {fffffa60025a4d08, 2, 8, fffffa60025a4d08}

    *** ERROR: Module load completed but symbols could not be loaded for uGuru.sys
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    Probably caused by : uGuru.sys ( uGuru+2d08 )

    Followup: MachineOwner
    ---------
    Last edited by silvercue; 19-07-2010 at 06:44 PM. Reason: update

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