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Thread: ipod hells!

  1. #1
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    ipod hells!

    Hi folks,

    I purchased an ipod and all seemed well for ages. Then one day last week, it seemed to crash. The hard disk was still spinning but I couldn't turn the until off or make any changes to the mode, i.e. play, pause etc.

    After that when I tried to plug into my computer (xp home) it wasn't recognised as an ipod and now I fear that the software on the ipod has gone mad. I'm getting a folder and alert icon and the ipod can't go through a boot sequence.

    I've tried to use the initial disk to reformat but the ipod isn't recognised so I can't restore to factory settings... I did get a can't mount ipod error but since then it's not even been recognised...

    any suggestions?


    S

  2. #2
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    Complete reinstall? if the hdd wont stop spinning, reset it using the buttons (unlock the ipod, on gen 1-3 hold menu + pause, gen 4 press menu + centre button) Apple logo should appear and it should all be fine.

    Mine went into an infinate spin when i dropped it onto the desk

  3. #3
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    The same thing happened to me with my 4g. I phoned up apple support and they sent dhl round with a box to pick it up, i got it back 4 days after (although you mightn't be so lucky). There are loads of posts about similar things on the apple forums, so get in touch with apple.

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    that happened to my HP ipod as well a few months ago, i just returned the ipod, and got a new one (apple ipod this time)

    moral: HP ipods are evil

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