E-Buyer Delivery : Now takes Longer and costs more

[aeonf242]

Anyone noticed that E-buyer have introduced a new delivery pricing/policy.

Standard Service - 4 days instead of 3 days
>edit< Super Saver - 6-7 days about 20% saving off Standard service cost

Priority Service - 2 Days +£4.50 +VAT
Priority Express Service - 1 Day +£10.50 +VAT
Saturday Delivery - +£25.00 +VAT

So basically they've pushed their next days service to 2 days and introduced a new super expensive next day service.

I know they're cheap but these are one more reason not to use them.

Has anyone noticed anywhere else increasing delivery charges?

[joshwa]

When did they change this?

Standard (4day) postage is still pretty cheap though.
and Super Saver is even cheaper but takes 7 days! (which is ages!) - They should do a "Royal Mail Recorded" and "Special Delivery" through the royal mail for small stuff, that would make it even cheaper and still fast.

[Bindibadgi]

That's insane! £10.50!!! even £4.50 is £5.28 after VAT

[Stringent]

I'm sorry I'd rather get my stuff elsewhere, because generally when I need something, I need it next day, and I ain't gonna pay that much either.

[fullspizz]

I noticed this when I placed an order with them a few days ago.
Bit of a rip-off really, it pushes the prices up to some other vendors when you add their delivery on.
I usually use the super saver delivery option (cheapskate)

[Enverex]

Heh, I think it was £4.50 for Dabs delivery, ordered it Saturday and arrived Monday morning. Not bad considering it was the weekend.

[Theo]

Has dabs delivery gone up now? Used to be just £3.50 (was last week, anyway). Bloody good for a 19 inch CRT, eh?

[pyro]

£25.00 +VAT

[aeonf242]

Indeed Saturday Delivery £25 , what do they bloody pay the couriers with Gold dust.

I think this just pushes me back towards Aria, Dabs and CCL for my high value purchases that have a good premium on them for the retailer.

I'll just be using e-buyer for cheap stuff like £1.50 Keyboards and 50p Mice.

[Agent]

Their having a laugh.

They were my main supplier, i think this will change it now though

[Enverex]

Komplett = Win. Especially as they have just cut ALL of their Athlon64 prices and have all them in stock too.

[Swafe]

ebuyer suck, first they screw you over, now this

there delivery always seemed to take a week longer than quoted whenever i ordered, if my order came at all

and what happened to supersaver?

[aeonf242]

Super Saver - 6-7 days about 20% saving off Standard service cost
So if super saver saves you 20% perhaps next 2 days delivery should cost 20% more.
The only attraction of e-buyer is price, but they just lost £400 worth of shuttle orders today from me, maybe another £150 CPU.
This is one of the final nails :-0

[këö¬t]

/me retreives all his quotes and his catalogue from ebuyer and looks for alternatives using hexus' retail rating thing

[Jonny M]

And their RMA service is shocking. Send back a hard drive, they confirm it as faulty, then make you wait while they send it back to the manufacturers. Most places will give you a new one from stock and then take it up with the manufacturers.

[fullspizz]

I had to send some memory back to them last year as it was DoA.
To be fair to them I had an RMA number within 2 days and they tested it as faulty within 4
Just took them 2 months to re-credit my card and that was when I complained to the card company about it.
I wonder how long it would have taken if they had not gotten involved.