I bought some stuff off ebay recently, messed up the payment and there was a delay from my end. It was a proper business selling through eBay, I had even researched their address (yes I am that bored at work).
I rang the seller on their number, told the guy on the phone that the payment should be with them in a few days. He was like "No problem".
Then he asked where I lived etc...He then offered to send my package with City Link rather then some other random courier, as its closer to me if I missed it, the postage was free too.
I was really impressed!
There are genuine people on eBay - just like us lot