... it when you have ordered some new kit, and you have to RMA something cos it wont work the first time you put it in.
My 9800 Pro arrived stuck it in my shuttle. Lots of lovley colours and blocks on the screen when you switch the thing on. Grr. RMA back to Scan, said they'd come and pick it up, now that surprised me ...
Ahh well, making do with a P4 3.2 GHz with a Geforce 4 Ti 4600 for the time being ...