View Poll Results: How long should parts be available for PCs sold as upgradeable ?

Voters
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  • Less than 12 months is a joke

    1 3.33%
  • 12 to 24 months is a minimum

    11 36.67%
  • 24-36 months is what we expect

    14 46.67%
  • Over 36 months is necessary

    2 6.67%
  • Who needs upgrades - buy a new system

    2 6.67%
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Thread: Upgrades: How long is reasonable ?

  1. #1
    ATI Technologies exAndrzej's Avatar
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    Upgrades: How long is reasonable ?

    Corporates are used to buying products with 3-5 year cycles where the successful supplier must give some kind of guarantee that the components used in the box will be available for X years

    Smaller system vendors are cursed by this

    They can make their offer look stunning - specification/performance wise - but guaranteeing to be able to supply components for 3 years can be tough unless you are a multi-national

    My question is this...

    ...How long is reasonable ?

    For example, if you buy a product which should be upgradeable - then for how long after you buy it (assume from new - with sensible profits) is the manufacturer liable to supply the upgrade ?

    Graphics companies like ATI still offer tons of AGP cards - and looking after our AGP customers is a big concern for us

    Indeed, we still ship PCI cards to those customers who require them

    So how long is reasonable ?
    .
    "X800GT... snap it up while you still can"
    HEXUS
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  2. #2
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    Around 3 years is about right I think..

    I tend to do a major upgrade every 3 years, with smaller updates every year or so (ram, hdd additions as needed)
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  3. #3
    ATI Technologies exAndrzej's Avatar
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    Quote Originally Posted by Stoo
    ...upgrade every...
    Hmm

    Good point

    Let me clarify

    I am talking about situations where the technology itself is fairly new - i.e. less than 12 months in the field

    It would not be sensible to have products available for upgrade for 36 months when they have already been sold for 3 years
    .
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  4. #4
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    When what I do will actually benefit significantly from an update.

  5. #5
    Senior Member Kezzer's Avatar
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    Depends on my money situation. If i've got some spare moolah i usually upgrade. I just recently upgraded to a 64-bit system which i'm very happy with and had only previously done some upgrades a few months before. I hadn't changed motherboard / CPU for about 2 and a bit years though and they were still going strong

  6. #6
    Sexiest Hexus user? quite possibly Russ's Avatar
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    im still using an xp1700, dont need to upgrade yet
    Gamertag - Russonf (xbox and ps3)

  7. #7
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    Upgrades for me have become not so much necessary as desirable; there is not very much that I do that requires the upgrade - I just wanna go faster. This is esp true since I have stopped playing loads of new games. Realised this after my first year of uni, so this year have spent a lot less (to the benefit of my bank account )

  8. #8
    HEXUS.bouncer Jonny's Avatar
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    I agree with all three of the first choices -
    Less than 12 months is a joke, and 12 to 24 months is a minimum, but 24-36 months is what we expect!
    Lol.
    I think it depends really on what is out. I mean give it a year or two and it will all be 64 bit, PCI-E. But before these two advances, nothing major really came out for a couple of years. It all depends.

  9. #9
    HEXUS.social member Allen's Avatar
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    I wouldn't class additional RAM or HDD's as upgrades. I would consider a mobo, CPU or graphics card as one though. I bought my XP2500+ over a year ago, my DFI at the same time as my XP2500+ and my 6800GT about 6 months ago. I don't see myself upgrading any of those in the next year at least as they can do everything I want them to do right now.

    I don't think I quite understand the question though, Andrzej. Are you asking us what we think the shelf life of certain products should be? If so, as long as possible really. PC World (perhaps not the best example) still sell 32MB PCI cards and so they should. Not everyone, in fact the vast minority, want the latest and greatest hardware, that's why we are enthusiasts. By taking old(ish) products off the market you will force non-enthusiasts to either buy new products they don't need/want or just stick with what they have, and I think that would hurt the market more than anything.

    If that is not what you're asking, please clarify for the dunces like me.

  10. #10
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    I think some people have misunderstood Andrzej's question. He's talking about PC manufacturers. For how long should THEY supply you with upgrades.
    To err is human. To really foul things up ... you need a computer.

  11. #11
    HEXUS.social member Allen's Avatar
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    So, for instance, if I was to buy a pre-made PC from Dell, how long should they be able to provide parts for it? There should be no time length IMO. They should be able to provide the parts for as long as I would need them, if not, a more up-to-date part to replace it.

  12. #12
    - Exotic Love Potion Moonshade's Avatar
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    Quote Originally Posted by Jonny
    I agree with all three of the first choices -
    Less than 12 months is a joke, and 12 to 24 months is a minimum, but 24-36 months is what we expect!
    Lol.
    I think it depends really on what is out. I mean give it a year or two and it will all be 64 bit, PCI-E. But before these two advances, nothing major really came out for a couple of years. It all depends.
    I totally agree with you, but I voted for 24-36 months is what we expect!

    //Moonie
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  13. #13
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    Ya, from new I'd expect support for it to be available for 3 years.
    i.e. buy a motherboard and I'd want driver updates/bios upgrades frequently released, and for the connectivity to be not obsolete during that time (and for a while after that tbh).

    eg. Having just bought a pci-express motherboard, I expect to be able to purchase cards/ram/new cpu's for it for the next 3 years at least..
    (\__/)
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