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Thread: I just had to sign in to ebay a dozen times in half an hour

  1. #1
    Gold Member Marcos's Avatar
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    I just had to sign in to ebay a dozen times in half an hour

    My browser settings are fine since all other sites work as they should.

    This is getting ridiculous, i think its more of a safety concern to have to type your password out that many times in public than it is to risk forgetting to log out.

    They really need a "Non-retards Control Panel" page on ebay where we can set it to truly never sign you out until you personally click log out.

  2. #2
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    Heh, I thought eBay was designed for retards? I mean, given some of the auctions on there, it's an easy assumption to make
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    Hmm I'm having a similar problem. I've ticked the "keep me signed in" box but I still have to sign in everytime I search or attempt to bid. Takes the mick a bit.

  4. #4
    Drop it like it's hot Howard's Avatar
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    Same here. It's a bit ridiculous. It does it with every browser and computer I use
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    I only have this problem with Firefox, probably because I don't allow the numberous cookies ebay wants to store. Have to log in with Maxathon.

  6. #6
    www.5lab.co.uk
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    i think there is a ebay toolbar you can install to remove the problem

    it is bloody crap thou
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  7. #7
    DR
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    Yeah I had the same problem thought it was my PC...

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    Gold Member Marcos's Avatar
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    So silly, it gets worse.

    I go to my watched items list, then click on a certain item, go to view seller's other items, then click on an item and click "watch this item" and it ask me sign in again

    So have to sign in every 4 clicks

  9. #9
    UHT
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    I'm in the same situation, never tried the site with anything but Firefox though.

  10. #10
    Gold Member Marcos's Avatar
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    Ok, same again, ridiculous number of times i've had to log in today while doing simple browsing and watch listing.

    Can we get some kind of petition together? I want an option deep in the control panel away from morons that lets the smart users set that little tick box to work exactly as it says "keep me logged in unless i log out". I don't even mind if they have a little disclaimer there saying that if we choose to never log out we accept responsibility of our accounts being accidentally left logged in.


    Oh my god, there it is again, I logged into my watch list, ticked an item and chose delete, ASKED ME TO LOG IN AGAIN , 2 clicks! 2 clicks between logins.
    Last edited by Marcos; 03-09-2005 at 09:27 PM.

  11. #11
    Gold Member Marcos's Avatar
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    Just sent an email:

    Hi ebay,

    I've been a user for some years now and up until recently I've liked the way the site handled Signing In. But what has been going on lately?

    I'm literally signing in every 3 or 4 clicks as i browse the site and add items to my watch list. Is there something wrong at my end? Or is it some new protection for users too stupid to sign out at the end of their session?

    If it is the new way I suggest you implement an option that would let advanced users choose to stay logged in permanently, like the tickbox says "Until I sign out" which is clearly not a functioning feature.

    It is becoming a hazard having to type my password out every couple of minutes, and i imagine that would be more unsafe in public with people overlooking.

    Hope something can be worked out

  12. #12
    Seething Cauldron of Hatred TheAnimus's Avatar
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    static IP, fully routed connection (ie no silly NAT that could be doign funky things with the ports). using IE, with ebay allowed to set what ever cookies it wants on any domain. Problem still persists.

    ejits.
    throw new ArgumentException (String, String, Exception)

  13. #13
    Barely posting since 2006 bertie's Avatar
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    I hope you're not expecting a REPLY to that Marcos !
    I will be truly shocked if they send back something that isn't and automated response.

  14. #14
    Gold Member Marcos's Avatar
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    Probably automated, i think i got a reply last time, not very helpful though

  15. #15
    Gold Member Marcos's Avatar
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    Yep:

    Hello,

    Thank you for writing to eBay regarding problem in remaining signed-in
    while using eBay. I appreciate the opportunity to assist you further.

    For security purposes, after a period of inactivity or if you close your
    browser, your session on eBay will expire. When this happens you'll need
    to sign in again.

    How to stay signed in with a session cookie:
    To save time re-entering your User ID and password, you can have your
    computer remember this information for one day. Your password will be
    saved until you sign out, even if you disconnect from the Internet,
    close your browser, or turn off your computer. If you choose this
    option, eBay will still ask you to re-type your password to access
    personal or financial information.

    Please note: as a safety measure, if you're using a public or shared
    computer, always click "Sign Out" in the top of the screen when you're
    finished using eBay.

    Furthermore, if you feel that the you are still not able to remain
    signed in, please check following:

    There are a few settings on your browser that you may want to check.
    3These settings are sometimes different than would be needed for other,
    more static, web pages.

    You will want to enable Java, SSL 2.0 and SSL 3.0.
    1. Click "Tools" --> "Internet Options"
    2. Select the Advanced Tab, and scroll down to "Java (Sun)"
    3. Check the box next to the "Use Java 2" version
    4. Scroll down to "Scripting of Java applets"
    5. You will also want to scroll down to "Security" to enable SSL 2.0,
    SSL 3.0.
    6. Make sure they are checked
    7. Next, select the Security Tab, and select the "Custom Level" button
    8. Make sure the "Enable" radio button is checked.
    9. Click OK to save your preference.

    First party and session cookies should also be allowed.
    1. Click on the Privacy Tab
    2. Click the Advanced button
    3. Make sure both accept radio buttons are selected even if they are
    greyed out
    4. If not then they can be selected by checking 'override automatic
    cookie handling'

    The information I provided above will help you. Please let me know if
    there is anything I can do to further assist you with.

    Kind regards,

    Perry S.
    eBay Customer Support
    ______________________________
    Is it just me or does this part not make sense:

    7. Next, select the Security Tab, and select the "Custom Level" button
    8. Make sure the "Enable" radio button is checked.
    9. Click OK to save your preference.

    Last edited by Marcos; 04-09-2005 at 12:00 PM.

  16. #16
    Senior Member Tumble's Avatar
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    If you're using Firefox, open the "Options" menu, go to Privacy, Saved Passwords and click on the "View Saved Passwords" button. There's a tab for "Passwords that are never saved"

    Ebay is in there by default it would seem.

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