Problems with my new PC

[isaacsr99]

Ok -UPDATE - I took it back to overclockers who had it for just under a week, They said the overclock wasn't set up correctly, they ran a 3d mark in store and my set up now achieves a score of approx 17.5k, which sounds about right from what you guys said.

HOWEVER, i turned on WoW when I got home, upped all the graphics settings to full. BAM crash!

Its getting beyond a joke now, they said they run all sorts of test while they had it with no crashes, they even played grid on it in store and it didnt crash (which they gave me free which I thought was generous)

I am in the process of re-installing WoW now, but reading the WoW forums it seems alot of people have this problem, I'm starting to think maybe its a game related problem ? I'm not really sure

Any1 got any more ideas ?

/cry Rich

[moogle]

Unlucky you having this problem still. 17.5K isn't alot with a 4870X2 under your belt (or am I too optimistic?). What operating system are you running?

When you see the 3DMark scores post each bit seperately so we can see as a 4870X2 should still give you higher scores.

Have you tried downloading any other games (demos or free ones) and trying them out. Try GRID out or download 3DMark06 and give it a run on your pc. If it fails 3DMark then you know there's still a problem. Maybe a connection came loose when in transit so if you're allowed to push in all connectors well and then retry running WoW.

[isaacsr99]

DirectX Info
Version 10.0
Long Version 4.09.00.0904


--------------------------------------------------------------------------------

DirectDraw
Version 6.0.6000.16386
Primary Device ATI Radeon HD 4870 X2
Linked Display Adapters false

Display Device 1/1
ATI Radeon HD 4870 X2 Driver 8.520.0.0

Description ATI Radeon HD 4870 X2
Manufacturer ATI Technologies Inc.
Total Local Video Memory 1.00 GB
Total Local Texture Memory 1.00 GB
AGP Aperture Size 1.75 GB
Driver File atiumdag.dll
Driver Version 8.520.0.0
Driver Date 7-8-2008
Driver WHQL Certified true
Max Texture Width 8192 px
Max Texture Height 8192 px
Max User Clipping Planes 6
Max Active Hardware Lights 8
Max Texture Blending Stages 8
Fixed Function Textures In Single Pass 8
Vertex Shader Version 3.0
Pixel Shader Version 3.0
Max Vertex Blend Matrices 37
Max Texture Coordinates 8
VGA Memory Clock 0.0 Hz
VGA Core Clock 0.0 Hz
Max VGA Memory Clock 0.0 Hz
Max VGA Core Clock 0.0 Hz
PCI
Name ATI Radeon HD 4870 X2
Vendor ID 0x1002
Device ID 0x9441
SubSystem ID 0x25421002
Revision ID 0x0000

--------------------------------------------------------------------------------

Bus
Enabled false
Rate 0
Sideband Addressing -
Fast Write -

--------------------------------------------------------------------------------

Texture Formats
32-bit ARGB [8888]
32-bit RGB [888]
16-bit RGB [565]
16-bit RGB [555]
16-bit ARGB [1555]
16-bit ARGB [4444]
8-bit A [8]
8-bit YUV [800]
16-bit AYUV [8800]
8-bit AYUV [4400]
FourCC [DXT1]
FourCC [DXT2]
FourCC [DXT3]
FourCC [DXT4]
FourCC [DXT5]

Capabilities
AGP Texturing, Hardware Transform and Lighting, Positional Lights, Subpixel Accurate Rasterizing, Stencil Buffers, Range Fog, Table Fog, Vertex Fog, W-Fog, Specular Gouraud Shading, Anisotropic Filtering, Bilinear Filtering, Point Sampling, Trilinear Filtering, Additive Texture Blending, Dot3 Texture Blending, Multiplicative Texture Blending, Subtractive Texture Blending, Environmental Bump Mapping, Environmental Bump Mapping With Luminance, Cube Mapping, Factor Alpha Blending, Vertex Alpha Blending, Texture Alpha Blending, Texture Clamping, Texture Mirroring, Texture Wrapping, Guard Band Support, Mipmap LOD Bias Adjustment, Projected Textures, Volume Textures, Point Primitive Support, Full-Screen Anti-Aliasing, DXT Compressed Textures, Two Sided Stencil Test, Mipmapped Volume Textures, Mipmapped Cube Textures, Texture Border Color, Spherical Mapping, Automatic Mipmap Generation, Hardware Rasterization, Shading, Transform and Lighting, Scissor Test, Legacy Depth Bias

--------------------------------------------------------------------------------


I have run 3d mark 3-4 times, this latest time it got a score of 16820 but i was running something in the background. I just dont understand why it will play GRID and run this program, yet it won't run measly World of Warcraft.

[moogle]

Might be software related then. What does WoW crash with? As in what error does it give if it gives one at all.

[isaacsr99]

Nothing at all - just freezes. This is my dxdiag info too if any1 can see any problems with it... I'm at my wits end

------------------
System Information
------------------
Time of this report: 10/11/2008, 16:28:24
Machine name: ISAACS-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080425-1930)
Language: English (Regional Setting: English)
System Manufacturer: OEM
System Model: OEM
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~3.2GHz
Memory: 4094MB RAM
Page File: 1709MB used, 6710MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 4870 X2
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x9441)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9441&SUBSYS_25421002&REV_00
Display Memory: 2809 MB
Dedicated Memory: 1017 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor: SyncMaster 245B/245BW/245BPlus(Digital)
Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver Version: 7.15.0010.0134 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Driver Date/Size: 7/9/2008 03:00:18, 1716736 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D701-11CF-E971-4805A1C2CA35}
Vendor ID: 0x1002
Device ID: 0x9441
SubSys ID: 0x25421002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

[Papipap]

Are there any errors in the windows event viewer at the time of freezing?

[isaacsr99]

Nope. Crahses the game, yet I can move my cursor round the desktop - the instant I right click on the deskptop or press ctrl alt del it freezes the whole PC

[Papipap]

Are you using a wired or wireless connection? If it's wireless, and depending an which card it is, it could be related to: http://forums.worldofwarcraft.com/th...41115127&sid=1

Update: My vista 64 ultimate PC has been freezing up over the past few days every time I tried to transfer files between it and my XP server via remote desktop and ftp. I had tried everything I have come across when searching for "vista freeze when transferring files", and I had done numerous hardware tests, but none of them helped. Only when I read the thread I have posted above, did I try and update my wireless card drivers, which uses a Ralink chip. After rebooting my PC - tried it without rebooting and it kept on freezing up again - everything seems to be working fine now. So, if you are using a wireless card, I would strongly recommend updating the drivers, or try a different wireless card that has a different chip in it.