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Thread: Optical drive problem

  1. #1
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    Optical drive problem

    Hello:

    Suddenly, I could not burn with my NEC ND-4570A, neither with Nero nor ImgBurn. I could play on the drive, however. So, I switched burner drives between my and my wife's computers. Here is the result:

    Her computer, my drive
    Nero: Not installed
    Imgburn: Worked!!!

    My computer, her drive
    Nero: Did not work
    Imgburn: Worked, although I got the following error before I pressed "Continue":

    Optimum Power Calibration Failed. Reason: Power On, Reset, or Bud Device Reset Occurred.


    Interesting, and to me strange, is that ImgBurn burned on her computer with my drive, but not on my computer with my drive.

    When I reinstalled my drive on my computer, inserted a music disk, and double-clicked on a song, Windows MediaPlayer started opening, but then, the screen under the title bar became white and nothing happened.

    The only "new" software recently installed were *updates* of Nero and *updates* of Adobe Reader and Adobe Acrobate.

    What could I do except buying a new drive?

    Regards,

    Hans L

  2. #2
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    • alex98uk's system
      • Motherboard:
      • Gigabyte GA-Z87X-UD3H
      • CPU:
      • Intel Core i7 4770k
      • Memory:
      • 8GB Corsair Vengeance LP 1600mhz
      • Storage:
      • 128gb Crucial C300, 64gb Crucial M225, 2 x Samsung Spinpoint F3 1TB, Samsung Spinpoint F1 500GB
      • Graphics card(s):
      • MSI HD7950 TwinFrzr
      • PSU:
      • Fractcal Design Newton R3 600W
      • Case:
      • Corsair Obsidian 800D
      • Operating System:
      • Windows 7 Pro X64
      • Monitor(s):
      • Dell U2312HM, Dell U2311H
      • Internet:
      • 20mb/s O2

    Re: Optical drive problem

    I would download the latest firmware for the drive and flash it. Could be a chipset compatibility issue

  3. #3
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    Re: Optical drive problem

    I will do so, Alex. Latest os 1.03, but I have to start with 1.00 (or so), since 1.03 does not install unless an earlier version is installed first. Using MS drivers now, which is what NEC recommends.

    Regards,

    Hans L

  4. #4
    Member
    Join Date
    Mar 2009
    Location
    London/Munich
    Posts
    115
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    Thanked
    8 times in 5 posts
    • alex98uk's system
      • Motherboard:
      • Gigabyte GA-Z87X-UD3H
      • CPU:
      • Intel Core i7 4770k
      • Memory:
      • 8GB Corsair Vengeance LP 1600mhz
      • Storage:
      • 128gb Crucial C300, 64gb Crucial M225, 2 x Samsung Spinpoint F3 1TB, Samsung Spinpoint F1 500GB
      • Graphics card(s):
      • MSI HD7950 TwinFrzr
      • PSU:
      • Fractcal Design Newton R3 600W
      • Case:
      • Corsair Obsidian 800D
      • Operating System:
      • Windows 7 Pro X64
      • Monitor(s):
      • Dell U2312HM, Dell U2311H
      • Internet:
      • 20mb/s O2

    Re: Optical drive problem

    Yeah, I mean flashing the drive should also be covered under warranty as well

    Don't quote me on that though!

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