sending items overseas?

[razer121]

Hello fellew hexus members im going to pick some brains and really hope that someone here has some knowlege about what im going to ask you....so to cut a long story short, i sell items on ebay and currently ive had 1 guy say that the item never arrived and that customs had got the item and had quarantine'd it....this first makes me wonder why? and also if the guy is lying...would custom contact him over it??

either way i need a disclaimer that i can add to the auction as i dont know the whole worlds customs laws....please take this as a serious matter guys...i know what some of you are like

P.S i do not sell anything illegal and will happily tell you what it is i just see no point unless needed...just covering that!

[Stephen C]

Depends on the destination country and package contents. My other half buys alot of clothing from HK and has more than a few times incurred the wrath of customs charges. Customs are free to check on any package they see fit and present the recipient with the charges.

I think with eBay, it's his problem and not yours.. (don't hold me to that) but I'm not entirely sure as you state the package has been placed in quarantine.

Is that all the information he's given you?

Some more information on customs can be found here - http://www.hmrc.gov.uk/index.htm / http://www.businesslink.gov.uk/bdotg...79717544&r.s=m

[razer121]

yes unfortunatly...so in future as i sell this item on ebay alot i wanted to put a disclaiming in to basically say i cannot be held liable if this occurs, ive sold this item more than 50 times lol odd that its just the one, ive sent to australia alot aswell! really odd one...i mean if the guy doesnt get the packet then i will just refund him...dont want the neg feedback and ive been in the same place as him at one point when i didnt recive an item from the US

[Stephen C]

Have you checked it's legal to send the item in question to the destination country?

[razer121]

yep its legal, email customs to find out what was going on. the item isnt tracked mind, the only thing they have a problem with is the detritus i send with the item, but it does however comply to there rules still....

[razer121]

so can anyone help out with a disclaimer?

[Stephen C]

This is the suggested disclaimer given by ebay:

International Buyers – Please Note:

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.

We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.

[razer121]

hm never thought about that lol, so what about with the likes of customs holding items...how do you think i should approch that one?

[mightymouse]

you need to ask the buyer to contact the custom by himself. if he doesnt pay the duty or pick it up from customs, they will send it back to you. that is normally what happens. At least it happened to me once in germany. I bought an item, custom seized it. I didnt want to pay for the duty so custom sent it back to the seller and i had to pay extra just for them to send it to me back home in malaysia where we dont get charged duty.

[razer121]

ok....so this guy will get charged for it then?? what the hell lol charged for what exactly?? the buyer said that they contacted him and told him it had been seized and quarantine'd...

[Bitemarks666]

what was the item? if custom lets it go then he will have to pay tax or the advertised amount

[razer121]

it was a little triop gift set (triop cancriformis eggs inside of a small bag of sand) plus some food for them....

[Bitemarks666]

Ok that is why it was quarantined triops are illegal to import into aus

Sorry, Australian law prohibits shipping this product to Australia

a US ebay seller

[razer121]

Thats not the triops i sell...thats Triop.L how can a country that has native triops deem them illegal? ive been in contact with customs over it and have been waiting for a reply...its down to the plant matter i provide with it....something to do with importing that? very odd indeed, ive sent anouther email back and will most likly have to wait anouther 10 days

[Flibb]

Thats not the triops i sell...thats Triop.L how can a country that has native triops deem them illegal? ive been in contact with customs over it and have been waiting for a reply...its down to the plant matter i provide with it....something to do with importing that? very odd indeed, ive sent anouther email back and will most likly have to wait anouther 10 days

Many countrys dont like you importing animals or plants due to the risk of parasites or disease hitching a lift.

[razer121]

yea i gatherd that lol