RMA procedures differ from country to country since RMA centers are also in different locations. I used Palit, EVGA, Sapphire and ASUS video cards so far. I like the solid construction of EVGA cards. Very heavy too compared to nvidia cards of other brands of the same variant. However, most EVGA cards are also hotter than the competition (perhaps the reason why they dual fan signature 2 appeared). Right now I am amazed with ASUS cards. The extra VRM is very impressive! Not really a fan of the beefy heat sink modules but they are effective. Maybe it's something they should improve in the near future. Right now, I am loving ASUS cards.