ADSL Disconnects When Phone Rings/Is Rung Out/Dial Tone Is On...

[jon bda]

Hey all, having a bit of a problem with my connection lately. After a ****up by BT a few months ago they kindly informed Nildram i would no longer require my ADSL from them and as such i was cut off .

I couldn't get reconnected straight away (had to basically restart my contract with them and wait to be connected again as if a new customer). Since then my connection has been nowhere near as stable (was perfect before the disconnect) and drops out frequently, and always if the phone is rung in or out or even just clicked onto the dial tone.

As you can imagine this is pretty annoying (i may as well be on bloody dialup!), i've changed out the ADSL filter for a new one on the offchance it was knackered but nothing...anyone got any ideas before i rage down the phone at BT?.



P.S. I'm supposed to be on 2meg but usually get 1 to 1.5meg, with a Draytek 2800G router.

[MSIC]

My first thought was filter, but you mentioned that. Got more than one phone socket (& filter) in the house?

[Taz]

You could try disconnecting the Ring Wire from your master socket (if you are comfortable doing such a thing). The Ring Wire is typically pin 3 (sometimes 4) on most master sockets (but get this checked if you are going to do this).

There are instructions here: http://www.dslzoneuk.net/socket.php

[jon bda]

Thanks for the help guys...dug behind all the junk to the one solitary socket in the house and forgot one thing, the Sky+ box being plugged in!. I've unplugged that and stuck the filter straight into the wall socket and everything seems fine...duh!!!...