Odd FTP problem.

[burble]

I don't see how a new router will make any difference since you've said you can connect to other FTP servers without a problem.

[chuckskull]

I don't see how a new router will make any difference since you've said you can connect to other FTP servers without a problem.

Yeah that's how low on ideas I am

[Vroomparrot]

What do you get with a portqry?:

portqry -n ftp.chuckskull.co.uk -e 21

I get the following:

Name resolved to 83.170.64.96

querying...

TCP port 21 (ftp service): LISTENING

It's a very odd problem. Seeing as you can connect to other FTP servers it's surely got to be a problem at the host.

Just a thought whilst I'm typing this: What ISP are you with and do any of your friends that have tried successfully use the same ISP? If not, it may be worth getting someone who is to try.

[weegie.geek]

Can you connect to it by using the ip?

[Phil_P]

Can you get a friends PC connected at your place to rule out your ISP and router causing problems?

Interesting you should suggest that. I've seen similar problems recently with a client who was using BT Internet. We never did solve the problem, but ended up convinced it was ISP related after eliminating all other reasonable explanations. You're not on BT by any chance are you?

The client ended up switching ISPs and the problem disappeared.

[b0redom]

Are you using passive or active FTP?

[chuckskull]

What do you get with a portqry?:

portqry -n ftp.chuckskull.co.uk -e 21

I get the following:

Name resolved to 83.170.64.96

querying...

TCP port 21 (ftp service): LISTENING

It's a very odd problem. Seeing as you can connect to other FTP servers it's surely got to be a problem at the host.

Just a thought whilst I'm typing this: What ISP are you with and do any of your friends that have tried successfully use the same ISP? If not, it may be worth getting someone who is to try.

I get the same as you. With BT broadband. I'll ask a couple of mates when I get a chance, see what happens.

Can you connect to it by using the ip?

Nope same behaviour.

Interesting you should suggest that. I've seen similar problems recently with a client who was using BT Internet. We never did solve the problem, but ended up convinced it was ISP related after eliminating all other reasonable explanations. You're not on BT by any chance are you?

The client ended up switching ISPs and the problem disappeared.

I am using BT yes, which doesn't bode well for me, as I'm locked in til next Feb. I've switched to openDNS which I thought would rule out most of BT's idiocy. Guess not If it does turn out to be that, I'll just keep phoning them until they give in

Are you using passive or active FTP?

Tried both, I usually use passive.

[Jay]

I can get to the password popup.

[chuckskull]

I can get to the password popup.

i cant even get that far

[Jay]

[Splash]

Possibly a crazy idea, but have you tried a live linux distro? Most have some form of FTP client and it might help rule out anything wonky with your Windows install/ftp client setup

[chuckskull]

Possibly a crazy idea, but have you tried a live linux distro? Most have some form of FTP client and it might help rule out anything wonky with your Windows install/ftp client setup

I hadn't thought of that, but will give it a go. I've asked the host to just move everything to another server, they have admitted the server was a bit wonky, but didn't want to do anything because only i'd complained basically. Hopefully they'll move it to a working on and everything will be sunshine and beer.

[Phil_P]

I am using BT yes, which doesn't bode well for me, as I'm locked in til next Feb. I've switched to openDNS which I thought would rule out most of BT's idiocy. Guess not If it does turn out to be that, I'll just keep phoning them until they give in

Well I hope not for your sake. My client could log in, but then couldn't upload anything. We tried everything, as you are - different Windows boxes, different FTP client software etc. All worked fine from a different broadband connection when I tested from back at the office. We never tried a Linux LiveCD, but that's a great idea (hint: gFTP is a nice GUI FTP client and is included on most all LiveCDs) as that will rule out many possibilities.

BT just didn't want to know and insisted the problem was nothing to do with them. We moved the account to an alternative provider and all worked fine from there - never did get to the cause of the problem so I can't begin to point you in the right direction to eliminate it as a possibility.