10561kb/s down & 716kb/s up here.
my connection is fine here too . problems with speed tend to be localised with ntl
Ran that broadband max test, mine is faster than I thought it was. (maybe the time of night 22.43) d/l was 5198 u/p was 243 .
I guess its different for everyone. I regularly get around 2.3MB/sec (18Mbps) with multiple connections and upload at a constant 90KB/sec at any time of the day.
When I first upgraded to the Virgin 20Mbit service I did think there was something wrong with it (even after them sending me a newer modem. check here), I was getting very poor speeds but it turned out that Kaspersky 6.0 was killing the speed as it scanned the traffic, but KIS 7.0 fixed that.
there seemed to be network issues everywhere when they upgraded the 10meg teir to 20, and although vm don't seem to want to admit it but alot of the speed issues seem to stem from over subscribed ubr's....mine included, there are other issues such as bandwidth whores (what did they expect with a 20meg unlimited d/l) so they brought in their world famous (cr@p cr@p) shaping.
you can try ranting and raving (although i doub't the bangalore script munchers would understand) at vm which i did try when i was suffering, or just have a look Here not saying it'll help but just worth a butchers.
other than that, have a look at the Modem Config Page (user and pass both root) and have a look at the upstream/downstream power levels if they aren't within acceptable levels then that could be part of the problem. if it is then an engineer will probably be needed to tweak the levels maybe an attenuator is needed, who knows.
everybody i spoken to abouth this steve says the same thing that their 10meg (like mine) was rock solid, but since they implemented the 20meg configs etc the ubr's and network seem saturated. they had a trial of the 20meg configs somewhere about 10 months ago (i was part of it), now i don't know how extensive it was but i don't think it was enough, ie i think it was done here and there as opposed to one whole area to see if the local network could handle it. but as soon as it was rolled out the whores came out of the woodwork, and speaking to somebody i know who had (haven't spoken to him in a while) ties to vm's network told me that our area is one of the worst for the whores.
but it seems to have settled down now and my average d/l on giganews is back upto around 17.5meg and on occasions 19meg.
I was told by someone in the business that Virgin haven't been doing much investing in the basic infrastructure since 2000 telecommuncations crash, so if your local network is saturated you are just out of luck.
The cap is the killer. I'm on 20Mb now and I'd actually rather have 10Mb uncapped as it was pre-upgrade.
About 30 mins of solid downloading from Usenet at ~2.3MB/sec and my connection drops like a stone to below 10Mb speeds. Same server, same download so no external reason for the speed drop other than being capped.
Can't really complain I suppose because it's just the way things are... annoying though.
the cap is 3gig between 4pm and midnight, although the cap doesn't allow for BST as it runs on GMT so until the clocks change it's effectively 1am. if you hit the magic marker of 3gig then down to 5meg speeds you go(5meg down and 256k up) for 4 hours, alot of people seem to have been a bit confused with the midnight cut-off. if you get capped at say 11.30pm then the cap will still last for the full 4 hours until 3.30am
read Here
The problem is Virgin is way over subscribed. I know a lot of people who had solid service when they were on 10mb, but after Virgin "doubled" the speed to 20, most people seem to be actually getting UNDER 10! Go figure.
Virgin seriously need to reinforce their infrastructure.
im supposedly on 20Mb, but never exceed 1.3MB
Thats only a marginal gain over what I was achieving before I was upgraded.
All the ISP's in the UK are becoming over-subscribed.
Its down to a high broadband penetration and a generally crap infrastructure throughout the whole network.
I think speedtests are not as accurate as actually downloading or uploading from a site that supports the speeds your trying to download at
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