Page 1 of 4 1234 LastLast
Results 1 to 16 of 55

Thread: Virgin Media BB rant

  1. #1
    0iD
    0iD is offline
    M*I*A 0iD's Avatar
    Join Date
    Jul 2003
    Location
    Happy Llama Land
    Posts
    13,247
    Thanks
    1,435
    Thanked
    1,209 times in 757 posts
    • 0iD's system
      • Motherboard:
      • Leave my mother out of it!
      • CPU:
      • If I knew what it meant?
      • Memory:
      • Wah?
      • Storage:
      • Cupboards and drawers
      • Graphics card(s):
      • Slate & chalk
      • PSU:
      • meh
      • Case:
      • Suit or Brief?
      • Operating System:
      • Brain
      • Monitor(s):
      • I was 1 at skool
      • Internet:
      • 28k Dialup

    Angry Virgin Media BB rant

    Virgin media BB (non cable) sucks ass BIGTIME!
    If I use it between say 4pm & midnight it's so slow as to be barely useable. I swithched from ID Net (lovely faultless 4000kb/s all the time) to Virgin because the mrs was on an economy drive & wanted the free evening & weekend calls. Still, it was upto 8m & they said I could definately achieve that. ...

    My arse!

    Take tonight for instance (5 random readings to give an average)
    4:30pm 1803kb/s
    6:23pm 192kb/s
    6:33pm 539kb/s
    6:48pm 154kb/s
    7:11pm 488kb/s

    it's rubbish, online gaming is well nigh impossible lest I do it after 1am

    I've tried different PC's, different OS's, different routers, the usb modem they gave me, all the same story.

    and when I do complain I get charged 25p a minute for the privilege & a 10p connection charge, sometimes being on hold or in a que for upto 30 mins.

    All they have to say is "You have to expect some slow down in peak periods". and I paid £7.60 for the privilege of that bit of sage advice.

    So, the upshot is, Virgin Media BB... AVOID! at all costs.
    [
    Quote Originally Posted by Blitzen
    When I say go, both walk in the opposite direction for 10 paces, draw handbags, then bitch-slap each other!

  2. #2
    Senior Member manwithnoname's Avatar
    Join Date
    Dec 2005
    Posts
    1,050
    Thanks
    17
    Thanked
    26 times in 25 posts

    Re: Virgin Media BB rant

    This is my 2mbit Virgin Media BB at the moment
    Speed Down 1897.79 Kbps ( 1.9 Mbps )
    Speed Up 186.20 Kbps ( 0.2 Mbps )

    been online for 3 hours been working for the first 2 hours this has been slow, but it always feels slow when the pc is not connected at 1Gbits (speed at work)

    BTW is it just coincidence your speed not been above a 2mbit connection today - I guess at £7.60 the modem speed has been checked? You ever had above 2mbit?

  3. #3
    0iD
    0iD is offline
    M*I*A 0iD's Avatar
    Join Date
    Jul 2003
    Location
    Happy Llama Land
    Posts
    13,247
    Thanks
    1,435
    Thanked
    1,209 times in 757 posts
    • 0iD's system
      • Motherboard:
      • Leave my mother out of it!
      • CPU:
      • If I knew what it meant?
      • Memory:
      • Wah?
      • Storage:
      • Cupboards and drawers
      • Graphics card(s):
      • Slate & chalk
      • PSU:
      • meh
      • Case:
      • Suit or Brief?
      • Operating System:
      • Brain
      • Monitor(s):
      • I was 1 at skool
      • Internet:
      • 28k Dialup

    Re: Virgin Media BB rant

    They want to charge me abt £85 for an engineer to check. Since I changed to Virgin it's never been above 2.0Mb/s on an 8mb/s line where with ID i always got 4mb/s +
    My router reports this today:
    The other week:
    [
    Quote Originally Posted by Blitzen
    When I say go, both walk in the opposite direction for 10 paces, draw handbags, then bitch-slap each other!

  4. #4
    NOT Banned
    Join Date
    Jan 2007
    Posts
    5,905
    Thanks
    412
    Thanked
    278 times in 253 posts

    Re: Virgin Media BB rant

    cancel!!! and switch to be. look at my sig, i stopped with ntl and im on the £14 package 8mb with be but im getting 10 which is a bonus
    vote with your feet!

  5. #5
    0iD
    0iD is offline
    M*I*A 0iD's Avatar
    Join Date
    Jul 2003
    Location
    Happy Llama Land
    Posts
    13,247
    Thanks
    1,435
    Thanked
    1,209 times in 757 posts
    • 0iD's system
      • Motherboard:
      • Leave my mother out of it!
      • CPU:
      • If I knew what it meant?
      • Memory:
      • Wah?
      • Storage:
      • Cupboards and drawers
      • Graphics card(s):
      • Slate & chalk
      • PSU:
      • meh
      • Case:
      • Suit or Brief?
      • Operating System:
      • Brain
      • Monitor(s):
      • I was 1 at skool
      • Internet:
      • 28k Dialup

    Re: Virgin Media BB rant

    Unfortunately the mrs signed up for an 18month contract for the cheap phone calls
    [
    Quote Originally Posted by Blitzen
    When I say go, both walk in the opposite direction for 10 paces, draw handbags, then bitch-slap each other!

  6. #6
    NOT Banned
    Join Date
    Jan 2007
    Posts
    5,905
    Thanks
    412
    Thanked
    278 times in 253 posts

    Re: Virgin Media BB rant

    Quote Originally Posted by 0iD View Post
    Unfortunately the mrs signed up for an 18month contract for the cheap phone calls
    oh darn

    thats why sometimes its good to have them seperate i guess. i used to get traffic shaped too but it slowed me down to 1mb each time..... but i was on cable! if your on your phone line they shouldnt really limit you as your not affecting anyone elses bandwidth..
    lets hope they fix it soon

  7. #7
    HEXUS.social member Agent's Avatar
    Join Date
    Jul 2003
    Location
    Internet
    Posts
    19,185
    Thanks
    739
    Thanked
    1,614 times in 1,050 posts

    Re: Virgin Media BB rant

    As has been said before, it really matters on your area.
    For me, Virgin is fine, but a friend about 10 miles away has similar issues as you mate
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  8. #8
    0iD
    0iD is offline
    M*I*A 0iD's Avatar
    Join Date
    Jul 2003
    Location
    Happy Llama Land
    Posts
    13,247
    Thanks
    1,435
    Thanked
    1,209 times in 757 posts
    • 0iD's system
      • Motherboard:
      • Leave my mother out of it!
      • CPU:
      • If I knew what it meant?
      • Memory:
      • Wah?
      • Storage:
      • Cupboards and drawers
      • Graphics card(s):
      • Slate & chalk
      • PSU:
      • meh
      • Case:
      • Suit or Brief?
      • Operating System:
      • Brain
      • Monitor(s):
      • I was 1 at skool
      • Internet:
      • 28k Dialup

    Re: Virgin Media BB rant

    I know, it's just annoying when I want to join in the fun on the UT3 server & can't. Was having a girly strop
    [
    Quote Originally Posted by Blitzen
    When I say go, both walk in the opposite direction for 10 paces, draw handbags, then bitch-slap each other!

  9. #9
    Senior Member Betty_Swallocks's Avatar
    Join Date
    Jan 2005
    Location
    Feet up, spliff lit.
    Posts
    1,140
    Thanks
    70
    Thanked
    60 times in 44 posts
    • Betty_Swallocks's system
      • Motherboard:
      • Asus Z97-A
      • CPU:
      • Intel Core i5 4690K o/c to 4.6 gHz
      • Memory:
      • 8Gb DDR3
      • Storage:
      • 256Gb SSD + 1320Gb (3x SATA drives)
      • Graphics card(s):
      • MSI R9 390 8Gb
      • PSU:
      • Corsair CS750M
      • Case:
      • Thermaltake Shark
      • Operating System:
      • Windows 10
      • Monitor(s):
      • 37" Samsung TV @1920x1080 + Dell 20.1" TFT secondary screen
      • Internet:
      • 150Mb Virgin Media cable

    Re: Virgin Media BB rant

    they did have a lot of problems when rolling out the 20Mb upgrade around here. My connection was fluctuating between about 1.5Mb and 8Mb but recently they seem to have got their act together and I'm getting speeds up around the 14 or 15Mb range



    Still not the full 20Mb as reported by Speedtest.net but downloading files from a reliable server in London using Free Download manager I get downloads in the region of 2.8Mb/s which seems about right.

    Which is nice, especially as I ranted at them enough when I was experiencing slow connections for them to reduce my bill to £17 a month permanently.

    Still major league pissed off about them charging 25p a minute for support though. Support for customers should be free unless it's not related to the service that you are providing.

  10. #10
    Jay
    Jay is offline
    Gentlemen.. we're history Jay's Avatar
    Join Date
    Aug 2006
    Location
    Jita
    Posts
    8,365
    Thanks
    304
    Thanked
    568 times in 409 posts

    Re: Virgin Media BB rant

    anyone else feel that VM DNS servers are slow?

    I get decent download speeds from my 20meg but it still feels a bit slow while browsing.
    □ΞVΞ□

  11. #11
    HEXUS webmaster Steve's Avatar
    Join Date
    Nov 2003
    Posts
    14,283
    Thanks
    293
    Thanked
    841 times in 476 posts

    Re: Virgin Media BB rant

    Quote Originally Posted by Betty_Swallocks View Post
    Still major league pissed off about them charging 25p a minute for support though. Support for customers should be free unless it's not related to the service that you are providing.
    I had to ring the 09 number from a mobile (landline is VoIP) to complain about 25% packet loss between me and the gateway.

    Took two calls before I got told more than "wait and see".

    Why should I pay to tell them there's a fault with a service that I'm paying for?
    PHP Code:
    $s = new signature();
    $s->sarcasm()->intellect()->font('Courier New')->display(); 

  12. #12
    Jay
    Jay is offline
    Gentlemen.. we're history Jay's Avatar
    Join Date
    Aug 2006
    Location
    Jita
    Posts
    8,365
    Thanks
    304
    Thanked
    568 times in 409 posts

    Re: Virgin Media BB rant

    Steve, I had the same problem. Loads of packet loss, same answer here as well. This went on for months.
    □ΞVΞ□

  13. #13
    Registered+
    Join Date
    Oct 2006
    Posts
    35
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: Virgin Media BB rant

    I am on Virgin Media Cable and i get a constant 2Mbit/s the majority of the time and any slowdowns are often un-noticeable.

    Because you are on a BT line, and have only been with them for a couple of weeks your router and Virgin may still be trying to find the fastest / most stable speed avalialbe on your line.
    Producer Of Stargate : The Last Stand Mod For Half-Life 2
    www.stargatetls.net
    www.verticalgamestudios.co.uk

  14. #14
    Fried Chip Extremist alsenior's Avatar
    Join Date
    Nov 2005
    Location
    Stafford
    Posts
    2,949
    Thanks
    103
    Thanked
    191 times in 145 posts
    • alsenior's system
      • Motherboard:
      • DFI Lanparty Jr x58-T3H6
      • CPU:
      • Core i7 920
      • Memory:
      • 6 x 2GB ocz Gold
      • Storage:
      • 1 TB Samsung F3
      • Graphics card(s):
      • 1gb 4890 vapor-x xfire
      • PSU:
      • xfx 850W
      • Case:
      • Lian-li Pc7
      • Operating System:
      • Windows 7 X64
      • Monitor(s):
      • Dell 2208WFP
      • Internet:
      • 30mb Virgin media

    Re: Virgin Media BB rant



    no problem here
    Quote Originally Posted by Jay View Post
    What kind of emergency would need Windows 95? I think you are already in a bad state of emergency when your backup plan is Windows 95.
    Beginners guide to raid Beginners guide to raid post edition Hexus.Social - FAQ

  15. #15
    Jay
    Jay is offline
    Gentlemen.. we're history Jay's Avatar
    Join Date
    Aug 2006
    Location
    Jita
    Posts
    8,365
    Thanks
    304
    Thanked
    568 times in 409 posts

    Re: Virgin Media BB rant

    20mb

    □ΞVΞ□

  16. #16
    HEXUS webmaster Steve's Avatar
    Join Date
    Nov 2003
    Posts
    14,283
    Thanks
    293
    Thanked
    841 times in 476 posts

    Re: Virgin Media BB rant

    Quote Originally Posted by jay_oasis View Post
    Steve, I had the same problem. Loads of packet loss, same answer here as well. This went on for months.
    Mine was fixed within 36 hours. Still wasn't happy.
    PHP Code:
    $s = new signature();
    $s->sarcasm()->intellect()->font('Courier New')->display(); 

Page 1 of 4 1234 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Virgin Media respond to complaints of slow evening service
    By kalniel in forum Networking and Broadband
    Replies: 45
    Last Post: 19-10-2010, 01:26 PM
  2. Virgin media, Vista and wireless router
    By klewis03 in forum Networking and Broadband
    Replies: 14
    Last Post: 20-05-2008, 10:16 AM
  3. Virgin Media Inturdnet
    By steve threlfall in forum General Discussion
    Replies: 63
    Last Post: 05-05-2007, 05:50 PM
  4. Virgin Media - a look at what's on offer
    By Bob Crabtree in forum HEXUS News
    Replies: 6
    Last Post: 09-02-2007, 06:54 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •