Never Never use Virgin Broadband!

[Apex]

Happy cable customer here too, currently maxing the 4mb line out at 480k/s

Just hope the 10mb upgrade does not degrade this to dialup speeds

[Areku]

Have been with NTL (pre-VM) for about five years at my parents house, no problems and whenever there was an issue, they seemed to get it sorted pretty quick.

Have been with VM in my place for the best part of six months and once again no issues.

I guess it all depends who you deal with on the other end of the dog and bone.

[geezerone]

Freedom2surf also operate a referral scheme (£15 per sign up). Been with them for 4 years and very happy, despite recently being taken over by Pipex and then Tiscali (nothing has really changed). I like them for their inclusive fixed IP, no port blocking and no problems running home servers - they even give you direct access to your PTR record!

Tech support is excellent too - you actually get to speak with a knowledgeable technician in the UK rather than a call center script-reading numpty

The referral scheme with Plusnet gives up to £45 (if incl home telephone service) plus a monthly credit for as long as the referee is with Plusnet. This ultimately means you could have your BB for free. My work colleague was with Pipex and had a terrible time leaving them.

The other items like Fixed IP etc are with PN too but as this is a 'VM' thread I shall stop there!

Ultimately everyone knows someone who has good/bad experiences - just a matter of hedging bets I suppose.

[AndrewJ]

I'm with Virgin, on 20MB and got their TV and Phone, no problems good speeds, always reliable.

[cougarslam]

VM cable broadband and the adsl based broadband the op has are completely different and should not be compared.

[AndrewJ]

My apologises.

[Barrichello]

VM cable broadband and the adsl based broadband the op has are completely different and should not be compared.

Yep, indeed.

The title of this thread was kind of strange seeing as i am another happy VM ADSL/cable user here

[phill8800GT]

Since going back to Plus.net my internet hasnt been too bad, but at times it just sucks Maybe its the sites I'm using being overloaded or something, but damn.... Just dont think I can ever get it right

[DazJWood]

I've been with Virgin (NTLWorld) for 7 years now and although I initially had some very frustrating problems with broadband I have had none since. I get TV, Landline with free weekend and evening calls and 4 mb broadband for £30, which I think is fairly good. Although I know you can barter it down a lot lower when you're contract is up for renewal.

[phill8800GT]

I guess some people will have good service and others might not..

I had a terrible time with Virgin internet and when I mentioned problems, they never helped or did anything to solve any issues I had..

I've gone back to Plus.net but I'm having a few speed issues still.. If it continues I will ask what is wrong and see what they come back with.

Personally I think BT should upgrade the lines so that they can handle the broadband speeds as at the moment speeds for me seem to be getting worse and worse

[geezerone]

...I've gone back to Plus.net but I'm having a few speed issues still..

Is the speed related to any sites per se or constant download speeds regardless of sites?

[yanansi]

got VM ADSL here. speed during 0:00 to 12:00 is fine once the clock past 12:01 the speed went down and down. really want to quit but dont know where to switch to.

[phill8800GT]

Switched back to plus.net as I said in a previous post.. It seems to be god awful slow at times, but I think its the forum's I'm visiting sadly After doing a few speed tests at Speedtest.net - The Global Broadband Speed Test the line is back to its normal speed (which is over the 6000kbps mark, which is nice compared to 100kbps I had with Virgin!!)