Is it my pc or Virgin causing the prob?

[starbuck]

Having a strange prob with my internet connection.
I currently have the 10mb connection from Virgin Media(or whatever you get on the XL package).

Recently(in past few weeks) it has been slowing down at different times of the day. When I say slowing down, I mean it takes about 10 mins to load a website if at all.

I noticed in the past couple of hours though(when it was happening again) that it would not connect to a website but that Napster(don't ask) was downloading tracks at over 100k/s.

Tried using IE and Firefox and same thing with both browsers. Virgin Media's BB support were useless as apart from having a job understanding them, got me to go through standard things I'd done anyway. This is also happening on my parent's PC. Also tried direct without my router and no difference.

I've read the thread on Virgin throttling large download/uploaders but I don't tend to download that much(for example today, apart from browsing sites, I've downloaded a 200mb trailer for the dark knight and about 20 tracks coming to about another 200mb so haven't really gone over 500mb). Doubt I really ever go over a gig(apart from the odd time I've downloaded a game on steam which has been over a gig but never gone over the 3gig limit per day).

[MD]

wha antivirus are you using?

I have seen issues with this over the past week on a couple of machines on VM running AVAST.

Matt

[Templar87]

If websites aren't working but Napster is, a start might be trying a change of DNS servers - using OpenDNS servers, for example.

[starbuck]

wha antivirus are you using?

I have seen issues with this over the past week on a couple of machines on VM running AVAST.

Matt

funnily enough, I am using avast. Will try uninstalling it and replacing it with AVG. If not, will try the DNS server.

[smargh]

OpenDNS redirects Google, so either add Google's hostnames to your hosts file or alternatively use the server 4.2.2.3 - if you google it, there are other pri/sec servers with similar memorable IPs.

[kmac]

smargh thansk for pointing this out. I have now stopped using OpenDNS

Thankfully the unofficial BE/O2 forum provides DNS servers as the official BE ones are very slow.

For anyone switching/chnaging your DNS server, don't forget to type

"ipconfig /registerdns" at a command prompt to reset to using the new DNS servers