Website WWW prefix problem

[Ben Rogers]

Hi, my websites don't use the www prefix where they're parked.

They do not load without the www prefix anymore when they used to and on google they are all listed with the www. Does anyone know why this is.

http://www.bristolcomputing.co.uk/ works but

http://bristolcomputing.co.uk/ does not, for me at least.

Is this a problem myside or something else?

Thanks,

Ben

[peterb]

www. is a subdomain - however your web hosting service should be able to set up the webserver to recognise both. Contact them.

[scaryjim]

http://bristolcomputing.co.uk/

works fine for me. I'm using Chrome 4.0 on Win XP Pro SP3. So unless this is a cunning ruse to get round the "no advertising in Hexus forums without prior agreement" clause (), I'd say the problem is probably with your browser or ISP, not with your hosting.

[GoNz0]

http://bristolcomputing.co.uk/ don't work for me

[peterb]

Having just checked - both work for me, using firefox. (the only reason I mention the host is that I had a similar issue (can't remember the precise details now) with my own web pages, and my web server - which I fixed by altering the apache vhost config file)

Clearing your web browser's cache may help.

[Ben Rogers]

Thanks for the replies.

In the past, where my domain is registered I changed some primary DNS records, maybe its down to that. I have reset them to defaults and it appears like this:

eg. www yourdomain.com 91.151.208.28
A
.mydomain 91.151.208.28
A
mail ." 91.151.208.28
A
www ." 91.151.208.28

So I am guessing the first A record is without the www so should work with both no www prefix and with the www prefix when the DNS is updates - says between 24 and 48 hours.

I did put a ticket up on webhost 000 and they came back and said this:

Posted by Staff Member, on March 7, 2010, 10:30:27
Hello,

I just checked and they all seem to be working, please try clearing your browser cache and using a proxy and you should be able to view them all with or without the www prefix, I just checked them all and received no problems with or without it.

Very Truly Yours,
Robert | www.wiredtron.com

Volunteer Staff
www.000webhost.com

I cleared cache and all history and it still didn't work, however I just tested my domains without the WWW prefix on my server (2003 server) with old version of IE and they all worked. I just tested it on my dads pc - XP 32bit and it works fine without and with the WWW. Tried changing compatibiliy mode of FF to XP SP2 but it still didn't work, can't change IE compatibility mode. A freind in USA on Vista 64 bit can load the page just fine without www.

Is this an issue with the OS used or something?

GoNz0 - what OS are you running mate?

[Ben Rogers]

sorted now

Flushed DNS sorted it, didn't think of this before lol...webhost 000 guy told me to do so.