ADSL, which provider?

**Nick** · 21-09-2003, 06:28 PM

Just read the original post and a few of the replies. Cant say I've had a bad experience with BT, it was easy to set up and install, only took a few minutes and the one call I had to make to them was answered very quickly and the problem solved instantly. Since then I've only had to call them twice for different queries, not actual problems, and they've been ace.

My only gripe with BT is the 12 month tie in and the fact that BT Broadband gives you a connection and nothing else, no pop3, no webspace... and believe me, webspace is essential nowadays.

Zak, I reckon Nildram just dont like me, three contacts I've had with em now... none of them have had good results on the customer service front... but in the spirit of giving htem one last go... I'll give em one last go.

**dawson** · 21-09-2003, 06:43 PM

I say Eclipse, been with them for about 12 months, no problem here

Excellent service, Fixed IP if required, they don't mind you sharing the connection, no minimum contract, decent web space, email etc etc

**Zathras** · 21-09-2003, 08:15 PM

Woot, just found out that my local exchange is getting enabled next month and despite living a good couple of miles from the exchange I should be able to get at least 512kbps.

Shame I'm moving out on Tuesday to live with pay-per-minute don't-hog-the-phoneline relatives

Okay, for my parents and brother, what's the cheapest 512k service taking into account setup charges, free modems etc... ?

**dawson** · 21-09-2003, 08:37 PM

Pipex, by a mile

**Muppet #9** · 21-09-2003, 10:01 PM

I vote Nildram.

**orgasmo** · 23-09-2003, 12:07 PM

As many other people have pointed out i would reccomend Nildram's service, they have a fantastic record and have been around for many years.

I have been with them about 14months now and i think i have had 2 days of problems, both of which were announced befroe hand because the backbone was being upgraded. Since then i have had no problems.

Good luck making your choice

**Yosh** · 25-09-2003, 12:20 AM

Id recommend you use Eclipse, there service of product and customer service cant be beaten. I have switched to Blueyonder recently in a bid to save myself some money but if i could switch back i would

**cliky** · 03-10-2003, 05:09 PM

I use plus.net and having been with BT for 2 years prior to them i find PN's service exemplorary!! 12/10

**da_ging** · 05-10-2003, 12:43 AM

eclipse ,cheap and reliable not the best customer support (they try to help but get mixed up

)

ive heard good things about nildram aswell as other ppl have said

so long as u dont go bt or freeserve and id also avoid plusnet

**Furton** · 05-10-2003, 01:42 AM

At my mum's house we use demon.net's 512kbps service, great stuff and their support is great.

In my Uni house with a full 24/7 2Mb bulldog line which is sooooo nice.

**rough_neck** · 07-10-2003, 10:29 PM

Originally posted by Moby-Dick
Zen or Pipex - If something ever goes wrong , Zen support are fantastic ! I put Zen dsl lines in for a lot of my clients and I have to say I am very happy with them.

I've been on Zen since last november (so nearly a year

) with little problems, there has been some downtime but that was out out of Zen's control (exchange problems) Can't comment on their support cos i've never had to phone them

rough_neck

**G4Z** · 09-10-2003, 01:46 AM

hehe, I used to work at BT and to be fair... they are rubbishrubbishrubbishrubbishe... avoid.
there are better deals with other suppliers, personally if I had the choice (and I do) Id go for cable everytime, loads more reliable.

**didgit** · 11-10-2003, 03:20 PM

easy to say to avoid BT... as most ISP rely on BT kit anyway, I suppose customer service wise you are better of with anyone but BT. But if you do want to avoid BT almost all together I recomend you get LLU with Bulldog or Easynet that's if your near an exchnage that they have enabled and if your loaded....

**spikegifted** · 11-10-2003, 07:50 PM

I use Freeserve. It's not the cheapest, but I've been using it for a year and it has dropped my connection just once. I've never have any problems hooking up and the speed is always good - usually achieving 59kb on long downloads.

**ERU** · 15-10-2003, 01:57 PM

I'd say 'Pipex' are the best deal atm but if you want to spend loads of $$$'s go for Nildram.

**TooNice** · 18-10-2003, 07:36 PM

Originally posted by rough_neck
I've been on Zen since last november (so nearly a year ) with little problems, there has been some downtime but that was out out of Zen's control (exchange problems) Can't comment on their support cos i've never had to phone them

rough_neck

Same here. The down side is that they do cost more..
Their monthly charge without VAT is very close to some ISPs with VAT. Thats almost a 20% premium..

If they drop their 1MBit lines to £35 month...

Thread: ADSL, which provider?

LinkBack

Thread Tools

Thread Information

Users Browsing this Thread

Posting Permissions