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Thread: Time To Send In HDD For Replacement?

  1. #17
    007
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    Re: Time To Send In HDD For Replacement?

    Quote Originally Posted by GoNz0 View Post
    i don't know why people get the idea to run a chkdsk and hammer a drive thats going to stop working at any given moment if its got the click of death !

    common sence says you clone the drive and chkdsk the new drive to fix the corruption
    I did not treat the author like an idiot so I assumed (it seems correctly) that backup is an obvious step before doing anything.

    And, yep, I might go too far and too quick, but the 'chkdsk' is a good way to ensure if the hdd is still worth anything

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    DILLIGAF GoNz0's Avatar
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    Re: Time To Send In HDD For Replacement?

    where did you read he had data corruption to warrant a chkdsk anyway ?

    and FYI i was not having a go at you i was pointing out the obvious

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    Re: Time To Send In HDD For Replacement?

    Not necessarily - a disk might complete CHKDSK successfully but that doesn't mean there isn't a mechanical fault.

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    007 (30-08-2009)

  6. #20
    The late but legendary peterb - Onward and Upward peterb's Avatar
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    Re: Time To Send In HDD For Replacement?

    Quote Originally Posted by Tonka777 View Post

    btw, I think the whole point of the 'my system' dialogue on the left (under your user name) is to list your system specs so that people can assist you more easily, not fill with smart ass answers! ;-)
    Personally I never look at the 'my system' bit - if someone can't be bothered to post what they have and what's causing the problem, I don't go looking through the my system bits (see my system! - it is genuine, although not in use at the moment! ) Seriously, system evolve over time, and many people run more than one, so the data there may be out of date.

    Quote Originally Posted by GoNz0 View Post
    tonka clicking drives is bad, its the head striking the of the mounting frame and the drive should only be used once more, to backup the data before it gets sent for RMA
    Hmm - not necessarily - clicking can come from an underpowered disk (usually 2.5" on a laptop USB) and just indicates teh head loading or unloading, or, as watercooled syas, the head servo trying to synchronise with teh servo tracks

    Quote Originally Posted by GoNz0 View Post
    UseItNow, you can apply for a WD advanced RMA, this is from there site

    you log it as excessive noise, give em card details and wait for the new drive, once you get it, clone the info to the refurb they send, wipe your old one and send it back.

    there are various freeware tools to wipe the info and make sure the average user cant get it back using recovery software.

    http://websupport.wdc.com/warranty/r...pe=end&lang=en
    Quote Originally Posted by GoNz0 View Post
    i don't know why people get the idea to run a chkdsk and hammer a drive thats going to stop working at any given moment if its got the click of death !

    common sence says you clone the drive and chkdsk the new drive to fix the corruption
    Quote Originally Posted by 007 View Post
    I did not treat the author like an idiot so I assumed (it seems correctly) that backup is an obvious step before doing anything.

    And, yep, I might go too far and too quick, but the 'chkdsk' is a good way to ensure if the hdd is still worth anything
    I don't think anyone was suggesting that you were treating the author as an idiot!

    However - any drive that starts making an abnormal noise should be treated as suspect, unless a definite cause is identified (susch as low power, bad data connection, and the advice here by all participants is valid. If it was my drive I'd be inclined to back it up, wipe it and return it using the methods various contributors have suggested.
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    Re: Time To Send In HDD For Replacement?

    Quote Originally Posted by peterb View Post
    Personally I never look at the 'my system' bit - if someone can't be bothered to post what they have and what's causing the problem, I don't go looking through the my system bits (see my system! - it is genuine, although not in use at the moment! ) Seriously, system evolve over time, and many people run more than one, so the data there may be out of date.
    Yes, I probably could have stated the spec of the system the query was in regards to but as it was for a hard drive in there, I didn't really think it would be necessary. That and I had already done your checks such as power, leads, monitoring software errors/access leading to excessive use.

    With a number of systems being used by myself at home/relatives/work, with no one machine in specific, I did not want to add system info.

    Quote Originally Posted by peterb View Post
    ..I don't think anyone was suggesting that you were treating the author as an idiot!
    I hope not!

    Quote Originally Posted by peterb View Post
    ...However - any drive that starts making an abnormal noise should be treated as suspect, unless a definite cause is identified (susch as low power, bad data connection, and the advice here by all participants is valid. If it was my drive I'd be inclined to back it up, wipe it and return it using the methods various contributors have suggested.
    I learned to do routine backups years ago, I recollect Ghost being the tool of choice then. I also started to use partitions then as I had a whole drive reformatted and data lost by a sibling who decided the machine was in need of a fresh install of Win 98SE because he didn't like Windows 2000!

    Anyway, the drive has been wiped now and is ready to be shipped when I can get around to it.


    I would finally like to say THANK YOU again to all the folk who have replied to the thread, now I have some peace of mind.

  8. #22
    007
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    Re: Time To Send In HDD For Replacement?

    Quote Originally Posted by GoNz0 View Post
    where did you read he had data corruption to warrant a chkdsk anyway ?

    and FYI i was not having a go at you i was pointing out the obvious
    That's ok.I am sorry, will be more careful with diagosis
    I am glad, I can learn here too.

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