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Thread: Logitech MX518 serial number

  1. #1
    Tools are the subtlest of traps redsky009's Avatar
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    Logitech MX518 serial number

    Hi

    I've been having a few problems with my MX518 and am trying to get a replacement from Logitech, i left the mouse at my uncle's house off in the country the last time I was there and was just going to get him to give me the details so I could forward them to Logitech. I have the Part ID and the Model number but I need the serial number and he can't seem to find it on the mouse. I have the box here but can't find it on there either - can any MX518 owner's help me out here? What exactly should he be looking for, and is the serial number on the box anywhere?

    Thanks!

  2. #2
    Banned arbitor's Avatar
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    usually on the back of logi mice, you get p/n and then just below s/n...

  3. #3
    Tools are the subtlest of traps redsky009's Avatar
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    There is a M/N, a P/N and a PID - is the PID the serial number perhaps?

    Wish I had it with me cos its hard to direct someone over the phone!

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    Banned arbitor's Avatar
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    just goive them all three lol, when i get back i can tell you what digit arrangement it should be?

  5. #5
    Tools are the subtlest of traps redsky009's Avatar
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    Quote Originally Posted by arbitor View Post
    just goive them all three lol, when i get back i can tell you what digit arrangement it should be?
    I'll give that a try - yeah the digit arrangement would be cool, thanks

    What I have is PID: LNXXXXX
    Last edited by redsky009; 14-02-2007 at 04:29 PM.

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    WEEEEEEEEEEEEE! MadduckUK's Avatar
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    mouse im using here (logitech pilot wheel) has :

    M/N - M-BE58
    P/N - 830395-0000
    S/N - HCAxxxxxxxx

    so the serial number is a long one with 3 letters at the start.
    Last edited by MadduckUK; 14-02-2007 at 04:37 PM.
    Quote Originally Posted by Ephesians
    Do not be drunk with wine, which will ruin you, but be filled with the Spirit
    Vodka

  7. #7
    Tools are the subtlest of traps redsky009's Avatar
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    Quote Originally Posted by MadduckUK View Post
    mouse im using here (logitech pilot wheel) has :

    M/N - M-BE58
    P/N - 830395-0000
    S/N - HCAXXXXXXXX

    so the serial number is a long one with 3 letters at the start.
    Thanks Madduck - I edited my post above as my uncle told me there is a PID which is LNXXXXX, so not as many numbers as yours, but that looks to be the most likely for the serial number... cheers for your help, I will see what Logitech support say about it
    Last edited by redsky009; 14-02-2007 at 04:43 PM.

  8. #8
    Tools are the subtlest of traps redsky009's Avatar
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    Update: Sent that info to Logitech, and they replied today (nice and quick!) saying they have shipped out a replacement and that I just need to cut the usb plug and send that back to them, awesome! Now that's what I call customer service...

  9. #9
    Banned arbitor's Avatar
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    yewh logitech are very good,

    no limit to how many replacement pads they will give me for my g7, had about 8 now lol

  10. #10
    Tools are the subtlest of traps redsky009's Avatar
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    Quote Originally Posted by arbitor View Post
    yewh logitech are very good,

    no limit to how many replacement pads they will give me for my g7, had about 8 now lol
    The feet pads? cool

    The G7 looks really nice, if things didn't work out with my RMA I was going to get a G5 or a G7

  11. #11
    Banned arbitor's Avatar
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    yeh they are good for that anything goes wrong they will send you it for free.

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    Out of interest, what was actually wrong with the mouse? I have a MX510. It's generally been fine - only had this weird clicking sound for a while (as if something underneath the button had broken) but that seems to have disappeared thankfully.

    Still nice to know Logitech have good customer support if needed.

  13. #13
    Tools are the subtlest of traps redsky009's Avatar
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    Quote Originally Posted by silentvoice View Post
    Out of interest, what was actually wrong with the mouse? I have a MX510. It's generally been fine - only had this weird clicking sound for a while (as if something underneath the button had broken) but that seems to have disappeared thankfully.

    Still nice to know Logitech have good customer support if needed.
    That sounds like exactly what was wrong with mine, it would still click most of the time but sounded like something was broken... I would give their CS a call

    I just received my brand new boxed replacement MX 518 from Logitech CS today, brilliant Another reason to buy Logitech

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