Results 1 to 9 of 9

Thread: 3xs order

  1. #1
    Registered User
    Join Date
    Sep 2010
    Posts
    6
    Thanks
    0
    Thanked
    0 times in 0 posts

    3xs order

    Good afternoon, I ordered my 3xs system on the 28th
    I got an email on the 2nd saying you would check for parts and hopefully
    as long a all stock was in it would be up to ten days before it was built and mailed

    Just wondering if you have any updates on this

    Invoice number E1491784

    i realise now i should have read the forums first to get an idea of your turnaround time
    instead of getting excited when your email advised it would be delivered sooner than it actually will

    Thanks

  2. #2
    JagerBomber Mossy's Avatar
    Join Date
    Sep 2006
    Location
    0.0
    Posts
    2,618
    Thanks
    191
    Thanked
    173 times in 144 posts

    Re: 3xs order

    Manimal

    We are very busy in 3XS at the moment but I assure you you will receive contact today.

    Sorry for the Delay

    Regards
    __________________
    Make it idiot proof and someone will make a better idiot.

    Error exists between Keyboard & Chair replace User and press Any Key!

    .... Where's the Any Key???


  3. #3
    Registered User
    Join Date
    Aug 2010
    Posts
    5
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: 3xs order

    Manimal

    Do not expect anything too quick
    My order was placed on the 10th of August and Im still waiting was told delivery would be today but as I have not heard from the courier Im now doubting it will be delivered today

  4. #4
    Registered User
    Join Date
    Sep 2010
    Posts
    6
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: 3xs order

    Quote Originally Posted by Tonyd View Post
    Manimal

    Do not expect anything too quick
    My order was placed on the 10th of August and Im still waiting was told delivery would be today but as I have not heard from the courier Im now doubting it will be delivered today

    More fool me for not checking the forum, I would have gone to another company had i known it was going to take this long(22nd estimated), like most people i have deadlines that are now gonna be missed, It better be worth the wait!

    Dont take it personally guys, im just very impatient and have 2 tracks to submit by the end of this month
    and no other computer

  5. #5
    Registered User
    Join Date
    Aug 2010
    Posts
    3
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: 3xs order

    I ordered on 12th August and the system isn't even built yet according to the system tracking.
    The build started on Friday 3rd Sept and as of 7th Sept its not finished.
    I built my current system on a Sat afternoon!

    Anyone got a link to terms and conditions regarding buying a 3xs system because I'd like to know is it possible to cancel my order.

    I'm currently waiting for a phone call about the status of my order.

    If I had read posts like the ones I see now on the forums I would most likely have bought off another supplier.

  6. #6
    3XS Support Manager Ben @ Scan's Avatar
    Join Date
    Jan 2006
    Location
    Bolton
    Posts
    755
    Thanks
    14
    Thanked
    29 times in 26 posts
    • Ben @ Scan's system
      • Motherboard:
      • Evga X58 Sli LE
      • CPU:
      • Intel Core I7 920@4.5Gig
      • Memory:
      • 6 Gig Corsair DDR3 1600
      • Storage:
      • 1 x Intel 80 Gig SSD & 2 x 1TB Samsung Spinpoint F1
      • Graphics card(s):
      • Nvidia GTX 580
      • PSU:
      • Corsair 1000 Watt
      • Case:
      • Silver Temjin 07 (Silverstone)
      • Operating System:
      • Win 7 Pro 64 Bit
      • Monitor(s):
      • 27" Iiyama
      • Internet:
      • 50mb Virgin Media

    Re: 3xs order

    Hi Glaskopft

    Please send me your Query number to systemsupport@scan.co.uk and we will look into this delay for you

    Regards

    Ben

  7. #7
    3XS Support Manager Ben @ Scan's Avatar
    Join Date
    Jan 2006
    Location
    Bolton
    Posts
    755
    Thanks
    14
    Thanked
    29 times in 26 posts
    • Ben @ Scan's system
      • Motherboard:
      • Evga X58 Sli LE
      • CPU:
      • Intel Core I7 920@4.5Gig
      • Memory:
      • 6 Gig Corsair DDR3 1600
      • Storage:
      • 1 x Intel 80 Gig SSD & 2 x 1TB Samsung Spinpoint F1
      • Graphics card(s):
      • Nvidia GTX 580
      • PSU:
      • Corsair 1000 Watt
      • Case:
      • Silver Temjin 07 (Silverstone)
      • Operating System:
      • Win 7 Pro 64 Bit
      • Monitor(s):
      • 27" Iiyama
      • Internet:
      • 50mb Virgin Media

    Re: 3xs order

    Hi Manimal

    We are looking into the delay with this and will contact you shortly

    Regards

    Ben

  8. #8
    Registered User
    Join Date
    Sep 2010
    Posts
    6
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: 3xs order

    Thanks Ben , Hopefully this has been sorted with some excellent customer service
    Only time will tell

  9. #9
    Registered User
    Join Date
    Sep 2010
    Posts
    6
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: 3xs order

    Machine recieved,Very happy!!!!!!!!!!!!
    It is a beast ,although i did have issues with the front fan not spinning,its all sorted now.
    I have installed my Emu 1616m Pci-e card without any hassles and the machine runs like a dream


    Many thanks to all involved @Scan!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Delayed order notification...
    By LoPan in forum SCAN.care@HEXUS
    Replies: 3
    Last Post: 10-01-2008, 01:22 PM
  2. Order repeatedly not despatched... not living up to 3XS!
    By adamduk in forum SCAN.care@HEXUS
    Replies: 3
    Last Post: 03-01-2008, 04:07 PM
  3. 3XS Order Query - Whats Happening?
    By Mylo in forum SCAN.care@HEXUS
    Replies: 6
    Last Post: 10-04-2007, 02:57 PM
  4. Order Cancelled
    By Disturbedguy in forum SCAN.care@HEXUS
    Replies: 12
    Last Post: 29-03-2007, 11:26 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •