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Thread: Wrong fans delivered.

  1. #1
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    Wrong fans delivered.

    I order 3x 120mm Xigmatek White 4 LED Quiet Fan 1500rpm Black Transparent for delivery today and have recieved 3x 120mm Xigmatek White 4 LED Crystal Cooling Series fans instead. the black ones are XLF-F1254 and the crystal ones are CLF-F1254 according to the xigmatek website, however the crystal ones I have recieved have been mislabed with the black fans code on the front, with the correct code on the actual packaging inside the plastic shell.

    I was wondering how I would go about sending these back to recieve the correct fans and to notify you of the error in your warehouse stock.

    Thank you for your time, Sarah

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    Re: Wrong fans delivered.

    Any chance of some help please? I'm needing the fans for my latest build.

    Thank you

  3. #3
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    Re: Wrong fans delivered.

    It's ok I have sorted this out via a return request and a courier will be picking the fans up next week for a refund, thank you scan for the speedy service

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