Results 1 to 8 of 8

Thread: Faulty motherboard, No fault found!

  1. #1
    Registered User
    Join Date
    Jul 2010
    Posts
    7
    Thanks
    0
    Thanked
    0 times in 0 posts

    Faulty motherboard, No fault found!

    I recently bought an asus motherboard and it arrived fine, got the rest of my parts in the next few weeks and started building my computer and turned it on to find no display of any kind. So i turned it off and made sure all the cables were in properly and tried again to the same outcome. Unsure of what part might be broken i swapped components from another computer to find the faulty one which was the motherboard as all my other components worked perfectly in another motherboard.

    I RMA'd the motherboard and about a week later i get an email saying it has been tested with no faults however i am adamant there is. If could someone please look into this for me i would be very grateful

    Thanks.

  2. #2
    Registered User
    Join Date
    Jul 2010
    Posts
    7
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: Faulty motherboard, No fault found!

    thank for your comments.

    all my parts are definitely compatible as i took a fair amount of time choosing and making sure they actually work together. I tried then in my mates MB which is 790GX chipset and it worked fine then i retried my own and everything powers on perfectly but I get absolutely no response on my moniter, i tried vga, dvi and hdmi.

  3. #3
    Scan Computers Technical/Returns Mark@SCAN's Avatar
    Join Date
    Feb 2004
    Location
    Manchester/Bolton
    Posts
    1,133
    Thanks
    65
    Thanked
    120 times in 96 posts
    • Mark@SCAN's system
      • Motherboard:
      • ASUS MAXIMUS VII GENE Z97
      • CPU:
      • i7 4790k @ 4.7ghz
      • Memory:
      • Corsair Vengeance 16GB DDR3 2400MHz
      • Storage:
      • 1x 512GB Samsung SM951 NVME & 1x 4TB WD Caviar Black
      • Graphics card(s):
      • MSI GTX 980
      • PSU:
      • Silverstone SST-ST75F-G Strider 750w
      • Case:
      • SilverStone FT03B
      • Operating System:
      • Windows 10 Pro 64bit
      • Monitor(s):
      • DELL U2711H
      • Internet:
      • SKY Fibre Unlimited

    Re: Faulty motherboard, No fault found!

    Hi,

    I have requested information from the testing manager as to what components were tested with the returned motherboard.

    Once I have this information I will update the thread.

    Regards

  4. #4
    Registered User
    Join Date
    Jul 2010
    Posts
    7
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: Faulty motherboard, No fault found!

    if you want to know the parts then here: asus m3a78-t, amd phenom II x4 955 black edition, xfx 650w xxx edition, corsair 2gb ddr2 5-5-5-18 RAM.

    EDIT: Thank you mark much appreciated.
    Last edited by Chris P; 04-08-2010 at 09:47 AM.

  5. #5
    Registered User
    Join Date
    Jul 2010
    Posts
    7
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: Faulty motherboard, No fault found!

    That seems possible bulldog. The board itself supports the cpu but perhaps the BIOS is the problem.

    EDIT: That seems possible bulldog. The board itself supports the cpu but perhaps the BIOS is the problem.

    EDIT 2: oh and no it was a gigabyte MB and sorry i misread your post ignore last post.
    Last edited by Chris P; 04-08-2010 at 09:46 AM.

  6. #6
    The late but legendary peterb - Onward and Upward peterb's Avatar
    Join Date
    Aug 2005
    Location
    Looking down & checking on swearing
    Posts
    19,378
    Thanks
    2,892
    Thanked
    3,403 times in 2,693 posts

    Re: Faulty motherboard, No fault found!

    Guys. I know you are trying to help - but please read the rules for this forum - only the OP and Scan staff post here. If the OP wishes to raise a general question then he is free to do so in the main HEXUS forums. Thanks!
    (\__/)
    (='.'=)
    (")_(")

    Been helped or just 'Like' a post? Use the Thanks button!
    My broadband speed - 750 Meganibbles/minute

  7. #7
    Scan Computers Technical/Returns Mark@SCAN's Avatar
    Join Date
    Feb 2004
    Location
    Manchester/Bolton
    Posts
    1,133
    Thanks
    65
    Thanked
    120 times in 96 posts
    • Mark@SCAN's system
      • Motherboard:
      • ASUS MAXIMUS VII GENE Z97
      • CPU:
      • i7 4790k @ 4.7ghz
      • Memory:
      • Corsair Vengeance 16GB DDR3 2400MHz
      • Storage:
      • 1x 512GB Samsung SM951 NVME & 1x 4TB WD Caviar Black
      • Graphics card(s):
      • MSI GTX 980
      • PSU:
      • Silverstone SST-ST75F-G Strider 750w
      • Case:
      • SilverStone FT03B
      • Operating System:
      • Windows 10 Pro 64bit
      • Monitor(s):
      • DELL U2711H
      • Internet:
      • SKY Fibre Unlimited

    Re: Faulty motherboard, No fault found!

    Hi,

    I can confirm the following parts were tested in the returned motherboard:

    700w Silverstone
    Phenom 2 955
    1gb 1333 ddr3

    We tested using both the onboard VGA and in addition a PCI-E graphics card.

    The board powered up and displayed fine using both. The original fault reported was that the board powered however there was no output to monitor.

    Regards

  8. #8
    Registered User
    Join Date
    Jul 2010
    Posts
    7
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: Faulty motherboard, No fault found!

    Thanks for the info but how do i go about getting it back or what not.

    EDIT: Can i ask what BIOS you used as a poster earlier suggest that could have caused the problem
    Last edited by Chris P; 04-08-2010 at 09:45 AM.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. LaTeX2html problem...
    By bsodmike in forum General Discussion
    Replies: 4
    Last Post: 15-12-2010, 03:51 PM
  2. Faulty Motherboard
    By kmac in forum PC Hardware and Components
    Replies: 40
    Last Post: 12-03-2010, 10:07 PM
  3. RMA- No Fault Found Even Though There Is A Fault?
    By Al19 in forum SCAN.care@HEXUS :: After sales support
    Replies: 22
    Last Post: 19-10-2009, 09:32 AM
  4. RMA: No Fault Found, but it is faulty!
    By streetster in forum SCAN.care@HEXUS
    Replies: 38
    Last Post: 27-06-2007, 09:43 PM
  5. Catalyst 7.5 out
    By kalniel in forum Graphics Cards
    Replies: 3
    Last Post: 04-06-2007, 12:17 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •