Results 1 to 11 of 11

Thread: Problems with new parts

  1. 06-08-2010, 03:50 PM #1
    PAULRYAN52
    PAULRYAN52 is offline
    Registered+
    Join Date
    Nov 2009
    Location
    Liverpool
    Posts
    43
    Thanks
    0
    Thanked
    0 times in 0 posts
    • PAULRYAN52's system
      • Motherboard:
      • EVGA nForce 780i SLI nForce 780i
      • CPU:
      • Intel Core 2 Duo E8600 @ 3.6 ghz
      • Memory:
      • OCZ ReaperX 4GB Corsair 2GB
      • Storage:
      • 2x Western Digital WD2500KS 250GB 7200RPM SATAII/300 16MB Cache Hard Drive
      • Graphics card(s):
      • Point Of View 8800GTX 768MB
      • PSU:
      • Zalman ZM600-HP Heatpipe Cooled 600W Modular Power Supply
      • Case:
      • Lian Li PC-A10B Aluminium Full-Tower – Black
      • Operating System:
      • Microsoft Windows 7 Professional
      • Monitor(s):
      • BenQ FP241W
      • Internet:
      • Virgin Media 20mb Optical Broadband Internet

    Problems with new parts

    hi i have a gigabyte GA-X58A-UD3R with 6 gig corsair xms3, problem is the mb is only recognizing 4 gig, every now and then it'll recognize the full 6 gig sometimes it'll only recognize 2 gig, here's the full spec of my system

    Case Coolermaster HAF X
    CPU Intel Core i7 930
    CPU Heatsink Prolimatech Megahalems Rev B
    Graphics Card Asus ATI Radeon HD 5870
    Hard Drive 1 OCZ Vertex 2E 120GB
    Hard Drive 2 Western Digital Caviar Black 1TB SATA 6Gb/s 64MB
    Hard Drive 3 Western Digital Caviar Black 1TB SATA 6Gb/s 64MB
    Memory Corsair XMS3 6GB
    Motherboard Gigabyte GA-X58A-UD3R
    Optical Drive 1 Sony Optiarc AD-7260S
    Optical Drive 2 Sony Optiarc AD-7260S
    Power Supply Zalman ZM600-HP Heatpipe Cooled 600W
    Reply With Quote Reply With Quote
  2. 07-08-2010, 08:06 PM #2
    PAULRYAN52
    PAULRYAN52 is offline
    Registered+
    Join Date
    Nov 2009
    Location
    Liverpool
    Posts
    43
    Thanks
    0
    Thanked
    0 times in 0 posts
    • PAULRYAN52's system
      • Motherboard:
      • EVGA nForce 780i SLI nForce 780i
      • CPU:
      • Intel Core 2 Duo E8600 @ 3.6 ghz
      • Memory:
      • OCZ ReaperX 4GB Corsair 2GB
      • Storage:
      • 2x Western Digital WD2500KS 250GB 7200RPM SATAII/300 16MB Cache Hard Drive
      • Graphics card(s):
      • Point Of View 8800GTX 768MB
      • PSU:
      • Zalman ZM600-HP Heatpipe Cooled 600W Modular Power Supply
      • Case:
      • Lian Li PC-A10B Aluminium Full-Tower – Black
      • Operating System:
      • Microsoft Windows 7 Professional
      • Monitor(s):
      • BenQ FP241W
      • Internet:
      • Virgin Media 20mb Optical Broadband Internet

    Re: Problems with new parts

    do scan ever respond to these threads
    Reply With Quote Reply With Quote
  3. 07-08-2010, 08:25 PM #3
    kalniel
    kalniel is offline
    Banhammer in peace PeterB kalniel's Avatar
    Join Date
    Aug 2005
    Posts
    31,038
    Thanks
    1,878
    Thanked
    3,379 times in 2,716 posts
    • kalniel's system
      • Motherboard:
      • Gigabyte Z390 Aorus Ultra
      • CPU:
      • Intel i9 9900k
      • Memory:
      • 32GB DDR4 3200 CL16
      • Storage:
      • 1TB Samsung 970Evo+ NVMe
      • Graphics card(s):
      • nVidia GTX 1060 6GB
      • PSU:
      • Seasonic 600W
      • Case:
      • Cooler Master HAF 912
      • Operating System:
      • Win 10 Pro x64
      • Monitor(s):
      • Dell S2721DGF
      • Internet:
      • rubbish

    Re: Problems with new parts

    They respond much better to the webform:
    http://web6.scan.co.uk/aspnet/Suppor...px?QueryType=T
    Reply With Quote Reply With Quote
  4. 07-08-2010, 08:29 PM #4
    PAULRYAN52
    PAULRYAN52 is offline
    Registered+
    Join Date
    Nov 2009
    Location
    Liverpool
    Posts
    43
    Thanks
    0
    Thanked
    0 times in 0 posts
    • PAULRYAN52's system
      • Motherboard:
      • EVGA nForce 780i SLI nForce 780i
      • CPU:
      • Intel Core 2 Duo E8600 @ 3.6 ghz
      • Memory:
      • OCZ ReaperX 4GB Corsair 2GB
      • Storage:
      • 2x Western Digital WD2500KS 250GB 7200RPM SATAII/300 16MB Cache Hard Drive
      • Graphics card(s):
      • Point Of View 8800GTX 768MB
      • PSU:
      • Zalman ZM600-HP Heatpipe Cooled 600W Modular Power Supply
      • Case:
      • Lian Li PC-A10B Aluminium Full-Tower – Black
      • Operating System:
      • Microsoft Windows 7 Professional
      • Monitor(s):
      • BenQ FP241W
      • Internet:
      • Virgin Media 20mb Optical Broadband Internet

    Re: Problems with new parts

    i have but they haven't replied to my reply email
    Reply With Quote Reply With Quote
  5. 07-08-2010, 09:36 PM #5
    Disturbedguy
    Disturbedguy is offline
    HEXUS.social member Disturbedguy's Avatar
    Join Date
    Nov 2006
    Location
    Manchester
    Posts
    5,134
    Thanks
    844
    Thanked
    489 times in 360 posts
    • Disturbedguy's system
      • Motherboard:
      • Asus Rog Strix Z370-H Gaming
      • CPU:
      • i7 8700K
      • Memory:
      • 16GB Corsair something or other
      • Storage:
      • 1 x Samsung 960 EVO (250GB) 1 x Samsung 850 EVO (500GB)
      • Graphics card(s):
      • GTX 1080Ti
      • Operating System:
      • Windows 7 Ultimate
      • Monitor(s):
      • 32inch Samsung TV
      • Internet:
      • Crap

    Re: Problems with new parts

    It is weekend and as they have stated in other threads they dont have full staff in on weekends so I am guessing they prioritise those in store.
    Quote Originally Posted by TAKTAK View Post
    It didn't fall off, it merely became insufficient at it's purpose and got a bit droopy...
    Reply With Quote Reply With Quote
  6. 07-08-2010, 09:44 PM #6
    PAULRYAN52
    PAULRYAN52 is offline
    Registered+
    Join Date
    Nov 2009
    Location
    Liverpool
    Posts
    43
    Thanks
    0
    Thanked
    0 times in 0 posts
    • PAULRYAN52's system
      • Motherboard:
      • EVGA nForce 780i SLI nForce 780i
      • CPU:
      • Intel Core 2 Duo E8600 @ 3.6 ghz
      • Memory:
      • OCZ ReaperX 4GB Corsair 2GB
      • Storage:
      • 2x Western Digital WD2500KS 250GB 7200RPM SATAII/300 16MB Cache Hard Drive
      • Graphics card(s):
      • Point Of View 8800GTX 768MB
      • PSU:
      • Zalman ZM600-HP Heatpipe Cooled 600W Modular Power Supply
      • Case:
      • Lian Li PC-A10B Aluminium Full-Tower – Black
      • Operating System:
      • Microsoft Windows 7 Professional
      • Monitor(s):
      • BenQ FP241W
      • Internet:
      • Virgin Media 20mb Optical Broadband Internet

    Re: Problems with new parts

    Quote Originally Posted by Disturbedguy View Post
    It is weekend and as they have stated in other threads they dont have full staff in on weekends so I am guessing they prioritise those in store.
    it was last week i replied and they still haven't replied
    Reply With Quote Reply With Quote
  7. 07-08-2010, 10:16 PM #7
    DavidM
    DavidM is offline
    Moderator DavidM's Avatar
    Join Date
    Jan 2005
    Posts
    8,779
    Thanks
    801
    Thanked
    252 times in 234 posts

    Re: Problems with new parts

    We'll look into this during opening hours for you.
    Reply With Quote Reply With Quote
  8. 07-08-2010, 10:30 PM #8
    PAULRYAN52
    PAULRYAN52 is offline
    Registered+
    Join Date
    Nov 2009
    Location
    Liverpool
    Posts
    43
    Thanks
    0
    Thanked
    0 times in 0 posts
    • PAULRYAN52's system
      • Motherboard:
      • EVGA nForce 780i SLI nForce 780i
      • CPU:
      • Intel Core 2 Duo E8600 @ 3.6 ghz
      • Memory:
      • OCZ ReaperX 4GB Corsair 2GB
      • Storage:
      • 2x Western Digital WD2500KS 250GB 7200RPM SATAII/300 16MB Cache Hard Drive
      • Graphics card(s):
      • Point Of View 8800GTX 768MB
      • PSU:
      • Zalman ZM600-HP Heatpipe Cooled 600W Modular Power Supply
      • Case:
      • Lian Li PC-A10B Aluminium Full-Tower – Black
      • Operating System:
      • Microsoft Windows 7 Professional
      • Monitor(s):
      • BenQ FP241W
      • Internet:
      • Virgin Media 20mb Optical Broadband Internet

    Re: Problems with new parts

    Quote Originally Posted by DavidM View Post
    We'll look into this during opening hours for you.
    thanks its from robert jones just incase you can't find it
    Reply With Quote Reply With Quote
  9. 09-08-2010, 10:42 AM #9
    PAULRYAN52
    PAULRYAN52 is offline
    Registered+
    Join Date
    Nov 2009
    Location
    Liverpool
    Posts
    43
    Thanks
    0
    Thanked
    0 times in 0 posts
    • PAULRYAN52's system
      • Motherboard:
      • EVGA nForce 780i SLI nForce 780i
      • CPU:
      • Intel Core 2 Duo E8600 @ 3.6 ghz
      • Memory:
      • OCZ ReaperX 4GB Corsair 2GB
      • Storage:
      • 2x Western Digital WD2500KS 250GB 7200RPM SATAII/300 16MB Cache Hard Drive
      • Graphics card(s):
      • Point Of View 8800GTX 768MB
      • PSU:
      • Zalman ZM600-HP Heatpipe Cooled 600W Modular Power Supply
      • Case:
      • Lian Li PC-A10B Aluminium Full-Tower – Black
      • Operating System:
      • Microsoft Windows 7 Professional
      • Monitor(s):
      • BenQ FP241W
      • Internet:
      • Virgin Media 20mb Optical Broadband Internet

    Re: Problems with new parts

    still no reply
    Reply With Quote Reply With Quote
  10. 09-08-2010, 10:59 AM #10
    DavidM
    DavidM is offline
    Moderator DavidM's Avatar
    Join Date
    Jan 2005
    Posts
    8,779
    Thanks
    801
    Thanked
    252 times in 234 posts

    Re: Problems with new parts

    Please ensure your query has been logged on our site, and they will deal with it as soon as they are able.
    Reply With Quote Reply With Quote
  11. 10-08-2010, 11:58 AM #11
    PAULRYAN52
    PAULRYAN52 is offline
    Registered+
    Join Date
    Nov 2009
    Location
    Liverpool
    Posts
    43
    Thanks
    0
    Thanked
    0 times in 0 posts
    • PAULRYAN52's system
      • Motherboard:
      • EVGA nForce 780i SLI nForce 780i
      • CPU:
      • Intel Core 2 Duo E8600 @ 3.6 ghz
      • Memory:
      • OCZ ReaperX 4GB Corsair 2GB
      • Storage:
      • 2x Western Digital WD2500KS 250GB 7200RPM SATAII/300 16MB Cache Hard Drive
      • Graphics card(s):
      • Point Of View 8800GTX 768MB
      • PSU:
      • Zalman ZM600-HP Heatpipe Cooled 600W Modular Power Supply
      • Case:
      • Lian Li PC-A10B Aluminium Full-Tower – Black
      • Operating System:
      • Microsoft Windows 7 Professional
      • Monitor(s):
      • BenQ FP241W
      • Internet:
      • Virgin Media 20mb Optical Broadband Internet

    Re: Problems with new parts

    I've sent another support query yesterday and yet still no reply, I'm getting really ****** off, I've replied 3 times to the original email you guys sent me and you never replied to them, I then thought I'll send another support ticket but still no reply, I am getting worried now as my 30 days after purchase runs out sometime this week and as i want to change the motherboard to another make without it costing me anymore I need a reply asap, I am really disappointed in Scans customer services, it's the worst customer service I've ever used
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Problems with Abit Netherlands Tech Support.
    By CJShielder in forum abit.care@HEXUS
    Replies: 4
    Last Post: 18-04-2008, 09:24 AM
  2. Any known problems with Crucial RAM and Asus P5K Premium?
    By Maud'Dib in forum PC Hardware and Components
    Replies: 13
    Last Post: 02-04-2008, 01:44 PM
  3. Problems with new machine
    By kasavien in forum SCAN.care@HEXUS
    Replies: 5
    Last Post: 31-01-2006, 01:48 PM
  4. Epox 8RDA+ Problems
    By M@dOc in forum PC Hardware and Components
    Replies: 20
    Last Post: 17-07-2004, 03:55 AM
  5. Troubleshooting - Software & Driver problems
    By Steve in forum Help! Quick Relief From Tech Headaches
    Replies: 0
    Last Post: 09-07-2004, 06:30 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules