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Thread: Delayed Order Notification

  1. #1
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    Delayed Order Notification

    I put in an order for a LN16559 but have since recieved an email saying:

    Thank you for your order from Scan.

    Please regard this email as a notification of delay in your order due to unexpected volumesin our warehouse. Please rest assured your custom is greatly valued and we will process your order with the utmost urgency. Your order has still been booked for a next working day delivery from the point of despatch and we will send further emails to confirm this.

    Should you require any further information or assistance please log a query using our online Customer Support service. Alternatively, you can contact our delivery support team on 0870-755-4747.

    We apologise for the delay and thank you for your patience.

    Does this mean the item is out of stock? If so how long is it likely to be as I really needed the case ASAP.

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    Senior Member grayg1's Avatar
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    thats what got me confused, i currently don't have a case so i really needed this.

  4. #4
    Mostly Me Lucio's Avatar
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    It's straight forward, they're too busy to get your order out.

    At least they let you know now though, many companys would just not ship the item and wait for you to complain.

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    Ah thats O.K. then, I thought it was trying to tell me they have a stock error.

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