Payment declined

[kreeeee]

I had this message via email from a recent order:

"Unfortunately there has been a problem in authorising your credit card and your payment has been declined."

I don't have easy access to a phone so is there any way I can check my details to see if they are correct?

Cheers.

[moogle]

which card did you pay by? i had this problem once and it was because it was american express, they got a 4 digit number on the front which is that cvn code that you need to put in, instead of the usual last 3 numbers on the back.

[DavidM]

Please ring customer services, as per the email or sms. Your order will be held for at least 7 days.

Thanks