Results 1 to 2 of 2

Thread: Order - Don't know where I stand?

  1. #1
    Registered User
    Join Date
    Dec 2007
    Posts
    1
    Thanks
    0
    Thanked
    0 times in 0 posts

    Order - Don't know where I stand?

    Hi,
    I placed an order last week via finance. Having called 3 times to see if my order has gone through, I got told this afternoon that I should expect delivery tomorrow and that I'd receive an email confirming this.

    I haven't received any email regarding that my delivery has been dispatched or when it should arrive. I haven't received an invoice email either, nor a text saying that my delivery has been dispatched.

    I'm disappointed in the communication between Scan and myself, it's seemed to be non existent so far. Being 'the UK's most customer focussed retailer of PC technology' I expected more.

    Do I risk having the day off work to receive the delivery?

    I'd be very grateful if any member of staff on here could confirm if my order (complete order, all of what I ordered) has been shipped so I don't have to worry about having a day off of work for nothing.

    Postcode: ST3 5BY
    Name: Alex R******s
    Email: ***********@gamebox.net

    *'s indicate letters.
    Last edited by spr33ness; 06-12-2007 at 07:58 PM.

  2. #2
    Retail Sales Manager Chris P's Avatar
    Join Date
    Apr 2006
    Posts
    5,699
    Thanks
    767
    Thanked
    515 times in 411 posts

    Re: Order - Don't know where I stand?

    spr33ness

    Please PM through your real name and Post code and I will sort this out for you

    Regards

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. A Little Dissapointed, My Order
    By asmith in forum SCAN.care@HEXUS
    Replies: 2
    Last Post: 14-03-2007, 07:12 PM
  2. Order delayed - options?
    By pawhe in forum SCAN.care@HEXUS
    Replies: 6
    Last Post: 28-10-2006, 12:04 AM
  3. Replies: 2
    Last Post: 13-10-2006, 11:13 AM
  4. Weekend order - No confirmation email or order history
    By Listy2021 in forum SCAN.care@HEXUS
    Replies: 8
    Last Post: 02-10-2006, 09:23 AM
  5. Scan has [b]b0rked[/b] my order.
    By SilentDeath in forum SCAN.care@HEXUS
    Replies: 10
    Last Post: 21-01-2005, 01:43 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •