Order cancelled!

[Hazanko]

I got to the confirm order page and an error occured. I checked my account and it's got the order in invoice awaiting payment. Has it gone through or not?.

[Lee H]

Hazanko,

Please post your invoice number (I'll edit it out quickly) so we can check into your order status.

Best Regards,

[Hazanko]

Is this the order number?.

[DavidM]

No - the invoice number will start E10.....

[Hazanko]

I can't find the code anywhere. My item is in invoice awaiting payment with how much it'll be. It says if not completed successfully to proceed with payment.

[DavidM]

Please log a query here - giving your real name, postcode and email address.

Please request the customer services team to pass this to me to look into.

Thanks

[Hazanko]

Please log a query here - giving your real name, postcode and email address.

Please request the customer services team to pass this to me to look into.

Thanks

Ok done it.

[DavidM]

Right - I can see the order - I'll be back to you shortly to update you on this.

[Hazanko]

Well my order has been cancelled due to a fraud protection check or something. I think that could be due to the error i had when ordering i don't know. My order is still showing up on my account. Has it been cancelled for certain?. Is it possible to order again?. I'm never gonna get the laptop at this rate.

Also will i be still charged for this cause i'm confused it says payment recieved has been ticked?. Can someone look into this please.