Can somone confirm this order please

[Agent]

Hi guys

Made an order at about 3:30 this morning (AM). Got to the SecurCode things which I've used many times before and it said "failed, account locked" (or words to that effect) and a number to phone the bank to get a new SecurCode.

Annoying as I use it all the time...grhh. Anyway just checked me E-mail and its at stage 2 or 4 with it saying payment authorised - Can someone confirm that payment has indeed gone through?

If its not, am I ok to phone you directly and get it put through over the phone without this SecurCode if it has failed? Its the normal card I've used on every order from you, so nothing unusual

Cheers everyone

[DavidM]

Yes, the payment has gone through fine - and the order is currently awaiting picking.

[Agent]

Many thanks DavidM

[Agent]

Delayed due to warehouse volumes.....although its made me spend more money now
Could you add the following to the order please if it won't delay it any further:

http://www.scan.co.uk/Product.aspx?WebProductId=500116
http://www.scan.co.uk/Product.aspx?WebProductId=725595

I will only be around till 11am tomorrow as I'm graduating. If there are any issues with the above just put the order through as normal as I really need the items.

Many thanks Gents

[Hicks12]

agent, buy this mouse http://www.scan.co.uk/Product.aspx?WebProductId=700962 tis a good un. Enjoy your graduation.

[Agent]

Certainly not my style, but thanks anyway

[Carlh]

Agent,

I have amended the order for you, however the optical drive you have ordered is currently out of stock.

If you can PM me a replacement I shall get the order amended again for you, which "should" ensure the goods are shipped tonight for delivery tomorrow.

Regards,

[Agent]

http://www.scan.co.uk/Product.aspx?WebProductId=666624

That'll do nicely

Many thanks

[Agent]

Hi

Just took delivery, but there are items missing that I have been charged for

6 * 6 AK-FC-08-AT 3PIN FAN CABLE 2.94 3.45
http://www.scan.co.uk/Product.aspx?WebProductId=783848

I think they went out of stock after my order was placed (or whilst it was delayed) which may explain it, but it still shows on the invoice.

As silly as it sounds - it was one of the main things I wanted for a media centre build I'm doing

I have checked the motherboard box, took everything out, looked in all the bubble wrap but I just can't find them. I would imagine it would be hard to miss 6 of them too

Cheers

[Carlh]

Agent,

Please bear with me whilst I look into this further for you.

Regards,

[Carlh]

Agent,

Further to our conversation I can confirm that the cables will be posted today.

Regards,

[Agent]

Thanks for the helpful phonecall as always Carl