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Thread: Order Query

  1. #1
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    Angry *URGENT* Order Query *URGENT*

    I just ordered the 9800gtx yesterday and it said it's going to be delivered on Friday, so how comes i haven't recieved an Email stating that the poduct is in stage 3 of packing?

    Should i expect to recieve this Email today?

    Thanks in advance!
    Last edited by CMTech; 11-07-2008 at 09:03 AM.

  2. #2
    Moderator DavidM's Avatar
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    Re: Order Query

    Could be many reasons.. over-sensitive spam filter, incorrectly entered email address.. anything.

    Unfortunately there is an issue with the order - so please contact customer services in the morning.

    (I would PM to give you more details - but you've not posted enough to activate this yet.....)

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    Angry Re: Order Query

    Thanks, you seem to be working for "Scan" 24/7! Anyway, what do you mean by issue? What sort of problem!AARRGGGHHHHHHHHH I've been waiting so LONG to get this!

  4. #4
    Moderator DavidM's Avatar
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    Re: Order Query

    If you can log a query on our site, using the link below, then the Customer services team will be able to assist you with this.

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    Re: Order Query

    Yeah i have logged a query now, thanks for the advice, i relly hope this isn't a stock problem as this wouldn't be the first time! Maybe "themanwhocan" should offer me a discount if the product is delayed as this product is VERY important to me and i have been anticipting it for a long time.

  6. #6
    Moderator DavidM's Avatar
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    Re: Order Query

    I've flagged the order as urgent and will see what Customer Services can do tomorrow for you.

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    Re: Order Query

    Thanks.

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    Re: Order Query

    Quote Originally Posted by DavidM View Post
    I've flagged the order as urgent and will see what Customer Services can do tomorrow for you.
    Sorry to disturb you Paul, but i have replied to your email, please try and reply back as i don't want to stress over a graphics card!!!


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    Re: Order Query

    *BUMP* Paul.M, please can you help me out when you get online, maybe you should delete one of your PMs or they should give you a bigger inbox!

  10. #10
    Resident Idiot DJ leepen@scan's Avatar
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    Re: Order Query

    Paul? Paul hasn't posted in this thread. Paul was off yesterday so that's why he wouldn't have replied.

    Please contact customer services via the telephone if the order is that urgent/important to you - we'll be able to ensure it gets sorted for you; 0871 472 4747 (Option 1 then 5).

    The reason the items weren't showing stage 3, is that around 7.20pm most of our staff have actually gone home to sleep, eat and game I'm sure everything shall go smoothly.

    Kind regards,
    Lee P Retail Sales & System Quotes - leep@scan - 0871 4724786 (Direct) - Check out my mixes here;

    www.mixcloud.com/penrar

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    Re: Order Query

    Sorry, i meant DavidM. Damm, i'm getting confused by someone esle who emailled me from Scan!!!

  12. #12
    Resident Idiot DJ leepen@scan's Avatar
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    Re: Order Query

    CMTech,

    No worries. Have you gotten sorted out yet?
    Lee P Retail Sales & System Quotes - leep@scan - 0871 4724786 (Direct) - Check out my mixes here;

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    Angry Re: Order Query

    Quote Originally Posted by leepen@scan View Post
    CMTech,

    No worries. Have you gotten sorted out yet?
    Unfortunately not, customer services told me that they went out of stock straight way, the woman also said that they only came in stock so "reviewers" could buy them; i thought Nvidia ship cards to good reviewer. So those "son of a bitches," took the product that normal people like us are entitled to, unless you minus the fact i'm an "enthusiast on budget."

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