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Thread: advice on mobo rma for scan.

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    Angry advice on mobo rma for scan.

    Hi,

    My mobo gave up on my about 20th of December, so i booked it in for rma and then sent it off on the 29th of December. scan received it about on the 4th of January or so and now i am still waiting for the mobo to be either replaced or fixed. I have tried emailing scan several times all they keep saying is it can take from 3-6 weeks. Initially they said that it would only take 28 days its almost 2 months :S

  2. #2
    Retail Sales Manager Chris P's Avatar
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    Re: advice on mobo rma for scan.

    Darklink

    Please PM me the RMA number..

    ( Derogatory comments have been edited from your post )

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    Re: advice on mobo rma for scan.

    Hi,

    I am really am getting tired of this, yesterday i was send back the mobo saying it was repaired and now i am testing it it has the same faults still. This is extremely depressing, i have waited two months for this and i still get the broken one????? I need something done about this asap!!!!

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    Moderator DavidM's Avatar
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    Re: advice on mobo rma for scan.

    Have you PM'd the RMA number as Chris requested? As he is unavailable today - please can you forward it to myself as well.

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    Re: advice on mobo rma for scan.

    yes i did and i have pmed you the rma as well.

  6. #6
    Moderator DavidM's Avatar
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    Re: advice on mobo rma for scan.

    Thank you - Chris has been unavailable today, so I've forward the details to someone to look into this further for you.

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    Re: advice on mobo rma for scan.

    thanks i guess , i do hope to get a reply as soon as possible after the hassle i have gone through for this motherboard.
    Last edited by Darklink; 19-02-2009 at 07:25 PM.

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    Re: advice on mobo rma for scan.

    any updates on this matter??

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    Re: advice on mobo rma for scan.

    Hi Darklink,

    We have shipped your replacement, which has been repaired by Abit. This should arrive with you at some point today as it left our building last night @ 17:42.

    Hope this helps,

    Best regards,
    E8200@3.41Ghz Asus P5K Premium 4Gb Dominator DDR2 @ 1133Mhz 250Seagate 320Seagate 2x 1Tb Samsung EVGA GTX260 SSC 55nm 1000w Zalman PSU Akasa Eclipse 62 Vista 64 Ultimate Dell 2407

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    Re: advice on mobo rma for scan.

    I already got a mobo 2 days back from scan, but this one is still faulty, i am i getting another one as well, which is probably an ex repair? so no one even knows whats going on then i guess wow...
    Last edited by Darklink; 20-02-2009 at 05:57 PM.

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    Re: advice on mobo rma for scan.

    any updates? on the situation
    Last edited by Darklink; 23-02-2009 at 01:37 PM.

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    Resident Idiot DJ leepen@scan's Avatar
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    Re: advice on mobo rma for scan.

    Hi Darklink,

    Just wanted to make sure that you have spoken with Michael in returns today. There are plenty of notes on the account. Please feel free to contact myself or Michael if you require any further assistance.

    All the best
    Lee P Retail Sales & System Quotes - leep@scan - 0871 4724786 (Direct) - Check out my mixes here;

    www.mixcloud.com/penrar

  13. #13
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      • AMD Athlon 4600+ X2
      • Memory:
      • 2GB Crucial DDR400
      • Storage:
      • 750GB Sata 7200RPM
      • Graphics card(s):
      • XFX 7900GT Extreme
      • PSU:
      • 500W Psu
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      • Monitor(s):
      • Dual 22" Fujitsu Siemens LCD's
      • Internet:
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    Re: advice on mobo rma for scan.

    Hi the motherboard was picked up from me on last Wednesday and i still haven't got any updates, can you please let me know if it been tested or anything.. cause i am still waitin.. :S

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