Pretty Damn Good Service!

[JKL]

Monday morning requested an RMA for a dead power supply

Scan issued an RMA number and arranged home pick-up for the next day.

Tuesday courier picked-up the unit from my home.

Weds Scan tested the unit.

Thursday replacement unit authorised.

Monday replacement unit dispatched.

Tuesday morning new boxed PSU delivered by courier.

Total RMA process took 7 working days from start to finish.

Pretty Damn Good service if you ask me!

[Lee H]

Thanks for the feedback

[Jonj1611]

Monday morning requested an RMA for a dead power supply

Scan issued an RMA number and arranged home pick-up for the next day.

Tuesday courier picked-up the unit from my home.

Weds Scan tested the unit.

Thursday replacement unit authorised.

Monday replacement unit dispatched.

Tuesday morning new boxed PSU delivered by courier.

Total RMA process took 7 working days from start to finish.

Pretty Damn Good service if you ask me!

And they paid you how much to say that? hehe, nah, only joking, I have never had any real problems with Scan, all top stuff, some dented boxes but thats about it, good work guys and girls.

Jon