Order history when using finance

[bear jesus]

Does the order history on the account page update like it would when paying using normal methods, i'm curious as in the order history list the last purchase i made using buy now pay in 9 months in not there and i wanted to know if it updates as normal to help me make sure i am at home to sign for my order.

It includes 2 6870's and 2 new monitors so i want to make sure i get it on the first delivery attempt to enjoy them as soon as possible

[Lee H]

When a finance is funded by the finance company, the order is resurrected internally and you will be given the new invoice number once this has been done and it has been allocated a reference.

This reference is trackable just like all the other references, but it will not show in your online account due to it being classed as a internal invoice and not a true web-order as such.

Best Regards,

[bear jesus]

Thank you for the fast response, one of the many reasons i have loved and pretty much only used scan for years now

[DavidM]

Please drop me a PM with your real name and I'll check the status for you.

[bear jesus]

Please drop me a PM with your real name and I'll check the status for you.

Thanks, sent a pm.

[bear jesus]

"We are happy to inform you that we have received your signed finance agreement. We have now advised the supplier that they are now able to process your order."

I am assuming/hoping that the issue with website and processing online orders will not effect this?

[DavidM]

Yes, the technical issues would delay the processing.

However, we'll certainly get it processed as soon as it's possible to.

[bear jesus]

Thank you, i have to say i'm really glad i finally stopped lurking and signed up to the hexus forums as it has improved my already great opinion of scan due to the excellent cutomer service shown here.