Wrong delivery method chosen / Order not cancelled :(

[RAZ13L]

Hello (first post)
I accidently made an order but chose "collection" instead of delivery option and this was yesterday. I then posteda query regarding this and a member of staff told me i would get an email confirming my cancellation in the morning today, but i didn't. I've emailed support again and my order has not been cancelled yet and i'm hoping i could get the refund so i can re-order and get my stuff tomorow.. Would it be possible for somebody here to cancel, or change the delivery method ?
Thanks in advance.

[Lee H]

RAZ13L,

Please can you provide me with your invoice number so I can check to see if this has been cancelled off the system or not.

Best Regards,

[RAZ13L]

Hi Lee
Invoice number is: thanks a lot

[Lee H]

RAZ13L,

I've raised a query on the systems and this has been allocated the the customer services team.

As such, they will be assisting you shortly with this.

Best Regards,

[RAZ13L]

RAZ13L,

I've raised a query on the systems and this has been allocated the the customer services team.

As such, they will be assisting you shortly with this.

Best Regards,

Hi

Thank you, although i raised one and it was just left there. While this wouldn't normally be an issue, i was hoping to have this cancelled and order in time for delivery tomorow. But thank you again.