Annoyed at delayed order!

[simonf7]

Having made an order on Monday evening planning that it would be sorted Tuesday and I'd get it Wednesday, I was really annoyed to receive an email last night telling it had been delayed due to more orders than usual during the day. Surely, me making the order the night before would mean it would be processed before any orders made during Tuesday

So, a day off from work wasted, one p****d off customer and now unless they change the delivery address as requested in an email to customer services I'll have to spend more time and effort getting to the CityLink branch which won't be until next week - great next day service

Like mentioned in another thread, seems like orders aren't dealt with in the order they're received but in some kind of weird lottery type system as I bet many orders that came in yesterday will have gone out.

Isn't it amazing how one bad experience out of 100 good ones really leaves a bitter taste

Si

[Steve A]

Hi,

Please PM me your invoice number and i will look into this for you...

Regards

[simonf7]

Thanks for sorting that Steve, just still a bit irritated the only order I count on been delivered next day as you normally do, it isn't - anyway I'll warn work to expect a parcel.

Now to make me feel better my wife is letting me have a trip to Toys-r-us

A still mildly irritated Si

[Steve A]

Np,

Have fun at Toy "r" US and dont let the wife have the credit card ..... or the kiddies for that matter

Regards