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Thread: RMA motherboard?

  1. #1
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    RMA motherboard?

    I replaced my dead motherboard, my old Asus Sli deluxe had damage so i bought a new one, put a zalman heatsink on it and off I went.

    Everything booted up fine, I changed my usual settings in the BIOS (I.E. No silly logo at startup).

    But, to test I used PRIME 95 and to my confusion I get random beeps. This are fast paced beeps and dont seem to be coming from the motherboard (as I took the speaker cable out of the motherboard header and the noise was still there. The noise is best described as a quietesh very fast paced beeps. It seems as though it is coming from the top end of my computer. Although I cannot be sure.

    Here is my specs-

    - AMD 3800+ Venice

    - ASUS A8N SLI DELUXE

    - ZALMAN 9500 and ZALMAN NB HEATSINK

    - 7800GTX 256mb

    - 250GB SATA HD

    Now heres where it gets weird to try and sort it I tried the following-

    Changed PSU- Noise still there

    Tigtened CPU COOLER- Still there

    Disconnected SPEAKER HEADER from MB - Still there

    Reconnected NB COOLER (ZALMAN PASSIVE) - Still there (although i can fiddle with it abit, but maximum load VIA ASUS UTILITY is 37C. But when I touch it it burns me .

    Disconnected DVD drives- Still there

    Reseated Motherboard- Still there

    Listened to hardrive- Not from there

    GPU- Not there

    Turned off EXHAUST fan and CPU fan- Still there

    Changed PSu and even ran psu outside the comp- Still there



    Its a very faint beeps, its a very very faced paced beeps too.

    Now, I think its a bent resistor on the motherboard, as the noise is coming from near that area.



    Shall I RMA? Or is this normal?

    Thank you scan.

  2. #2
    mutantbass head Lee H's Avatar
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    • Lee H's system
      • Motherboard:
      • MSI Z370 Carbon Gaming
      • CPU:
      • Intel i7 8700K Unlocked CPU
      • Memory:
      • 16 GB Corsair Vengeance 3200 LPX
      • Storage:
      • 250GB 960 EVO + a few more drives
      • Graphics card(s):
      • 6GB Palit GTX 1060 Dual
      • PSU:
      • Antec Truepower 750W Modular Blue
      • Case:
      • Corsair 600T White Edition
      • Operating System:
      • Windows 10 PRO
      • Monitor(s):
      • 27" Asus MX279H & 24" Acer 3D GD245HQ + the 3D glasses
      • Internet:
      • Virgin Media
    If you log the problems in the query system at the following link returns will handle this accordingly ;

    http://web6.scan.co.uk/Support/Query.ASP?QueryType=R

    Best Regards,

  3. #3
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    Thank you scan, I have called up and it seems sorted.

    One question, may I change the date when the courier will come?

    Thanks.

  4. #4
    mutantbass head Lee H's Avatar
    Join Date
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    • Lee H's system
      • Motherboard:
      • MSI Z370 Carbon Gaming
      • CPU:
      • Intel i7 8700K Unlocked CPU
      • Memory:
      • 16 GB Corsair Vengeance 3200 LPX
      • Storage:
      • 250GB 960 EVO + a few more drives
      • Graphics card(s):
      • 6GB Palit GTX 1060 Dual
      • PSU:
      • Antec Truepower 750W Modular Blue
      • Case:
      • Corsair 600T White Edition
      • Operating System:
      • Windows 10 PRO
      • Monitor(s):
      • 27" Asus MX279H & 24" Acer 3D GD245HQ + the 3D glasses
      • Internet:
      • Virgin Media
    Yes, PM me the RMA number and the collection date you require and I'll pass this to the returns teams asap.

    Best Regards,

  5. #5
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    Nah, i may want to change it later. Thats all .

    Thank you scan.

  6. #6
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    erm... i never used RMA before so i am not sure about the procedure but from what i seen .. SCAN organise someone to pick up the RMA goods? or do we have to send it back ourself?

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