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Thread: Missing bit from case

  1. #1
    HEXUS.social member Agent's Avatar
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    Unhappy Missing bit from case

    Just had this arrive

    What can only be described as a "face plate" on the front is missing. The part where it says "hiper" on that picture is missing, just showing the mounting holes where it is supposed to be clipped - Seems it was a Friday at the factory and it was missed off *sigh*

    Does the entire unit have to be RMA'ed ?, or is there any chance you could take it out of another box, and just RMA that one ? There is only one day of the week im available to send / collect parcels due to university.

    Cheers
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  2. #2
    Download 09 FTW TiMeZeRo's Avatar
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    if scan can get them to send out the bit because returning a case is guna cost a fair bit
    EVE - Online ( TiMeZeRo225, Proper Emo, Facter )
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    HEXUS.social member Agent's Avatar
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    Quote Originally Posted by TiMeZeRo
    if scan can get them to send out the bit because returning a case is guna cost a fair bit
    Im not worried about it being picked up, i know Scan will cover this anyway. Its just actually catching the delivery bloke with uni + traveling / work, ect...

    Probably explains it a bit better :

    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    Sorry to bump this, but can somone have a quick look into thie for me tomrrow ?

    Ta
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  5. #5
    Scan Computers - Tech pands@scan's Avatar
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    Best bet is to submit a query

    http://web6.scan.co.uk/Support/Query.ASP?QueryType=R

    We usually respond within 24 hours
    pands.goggles


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    Done
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  7. #7
    Cable Guy Jonny M's Avatar
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    No offence Scan dudes but what's the idea of the tech forum if you just refer people back to your website?

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    Moderator DavidM's Avatar
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    A missing part isn't exactly a tech issue... and the support link is the advised method to report discrepencies of this sort.

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    I'm looking into this for you and will get back to you ASAP.

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    Cheers buddy
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  11. #11
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    Any luck matey ?
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    Agent,

    Sorry for the delays, very very busy. I have just had a look at stock and these fronts are NOT attached to the cases, they are loose inside the box.

    Can you just re-check your box see if its slid under one of the cardboard flaps or something, if not i'll get another one sent to you.

    Wesley

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    Wesley - ive emptied the box, double and triple checked. Even got the misses to have a look in case i was being a Muppet. Its defiantly not there buddy
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    NP i'll get one out to you today.

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    Many thanks
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    Agent,

    Did this panel arrive safely ?

    Wesley

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