Online query

[Robert]

Hi guys,

I've just posted an online query as I really want to try and get this sorted quickly (I know I'm not the only customer haha ). My query number is available on request or alternatively it's about a dodgy button on the copperhead.

Regards, Rob AKA the pain in the backside.

[Steve A]

Indeed we have quite a few, but if you PM me your quiery number i will see what the score is

Thx

[Robert]

PM sent.


/

(didn't really mean it )

[Robert]

Anything?

[Steve A]

It is with our returns dept as we speak ..

[pands@scan]

pm me the OLQ if you are still chasing and ill get this done if it hasnt been already

[DavidM]

Check your email Pands.

[pands@scan]

Just emailed you 'robert'

[Robert]

E-mail sent. How long will a replacement take as the problem can be random.

Thanks for the great work again.

[pands@scan]

When we receive back to base, we 99% of the time test the item same day. Again, 99% of the time the replacement is then invoiced and prepared to be delivered. All in all this ...you guess it 99% of the time gets to you within 5 working days

[Robert]

Nutter! Is there any chance you could swap my mouse to the logitech G5 (if you find it faulty :/) as I'm not to kean on the build of the copperhead.

Oh...and what if the mouse doesn't exibit the same issue when you test it (when it was playing up it did the same on my laptop).